Senior CCTV Installation and Service Technician

Company Overview   Birdseye’s mission is to help make the world a safer place! We are the leader in AI-driven Remote Facility Supervision solutions for the Trucking and Logistics Industry. Our Maximum Telepresence Approach™ delivers cutting-edge, data-driven security and operational insights that create a safer working environment for millions of people every year. We provide end-to-end, cutting-edge hardware and AI-driven solutions, redefining security beyond traditional gatehouses.

By empowering our professionally trained monitoring agents, we achieve 99.99% reporting accuracy in mission-critical security, safety, and operational support
-24/7/365- for some of the world’s largest logistics facilities, as well as small and medium-sized businesses. If you're ambitious, thrive in a fast-paced environment, and align with our ICARE values, Birdseye will be the perfect fit for you. If you’re wondering what the world will look like in 10 years - join our Team!
Installations and Services     On site management of all aspects of all CCTV installations and services
Work closely with Installation Manager/Project Managers to uphold company standards and customer satisfaction on all services provided
Review new project proposals, and develop execution plans
Coordinate all trades and staff
Provide tech support and on-site help whenever required
Ensure high quality workmanship by all trades
Maintain installation and service schedule
Communicate with customers
Participate in Service On Call rotation
Inventory & P&E Maintenance     Maintain stock free of unused inventory at all times
Inventory forecasting and maintenance of required stock
Manage all aspects of CCTV RMA
Ensure warehouse is clean and organized at all times
Monitor and maintain existing network infrastructure
Maintain wellness of vehicles, surveillance trailers and solar units
Leadership     Coach and support  Level 1 Support  &  Level 2 Support
Create education, training, and development programs where required
Develop future company leaders
Develop new, and improve existing system integration solutions
Identify new market opportunities
Perform detailed analysis of competitor products and services
Qualifications and Skills     Valid Driver's License with clean abstract
Strong communication skills both oral and written in English
Demonstrate strong work ethic, leadership skills, ability to train, ability to work independently with minimal supervision
5+ years experience in CCTV/Access Control Installations (e.g. Hikvision, Axis, Kantech, HID, Louroe, Aiphone)
Working at Heights Certification
Networking and low voltage electronic experience (Strong networking skills an asset)
Ability to read schematics and blueprints
What We Can Offer You     Gas Mileage Compensation
Access to company vehicle
Company issued mobile phone
Ongoing training and certifications
This role will require the candidate to complete background checks (includes but not limited to: references, educational verification, criminal check, credit check - where applicable). Certain roles may also require testing.