Automotive Service Advisor- KIA of Streetsboro

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Auto Services Unlimited strives to create an environment that promotes excellence and rewards achievement. Our goal is to deliver the best product and a high-level experience to our customers. We are looking for dependable and committed professionals who share that same passion to join our team.

We are seeking committed, passionate, and enthusiastic individuals with great work ethic, the highest degree of integrity, and excellent customer and interpersonal skills to join our team and deliver a world class experience to our valued clients. As we grow our organization, we select qualified candidates from within to promote to the highest levels in the organization.

Position: Automotive Service Advisor
- Kia of Streetsboro

Location: Streetsboro , OH

Job :2725

# of Openings:1

UP TO $6,000 Retention Bonus!!

AUTOMOTIVE SERVICE ADVISOR:Our Service Advisors take ownership of the customer experience in the service lane and are the first point of contact as it relates to vehicle status, repairs, and diagnostics. Immediate opportunity for the right candidate looking to take their career to the next level.

We are seeking a candidate who is well-versed in product offerings, inventory needs, technician scheduling and customer service, and contribute to our team by:

• Promptly and professionally answering service calls, and setting and confirming appointments
• Accurately and thoroughly writing repair orders
• Acting as a reliable, responsive liaison between the technician and customer
• Patiently and thoroughly assisting our customers through the service process.
• Collaborating with team members for loaner availability, proper warranty processing and disclosure

• Medical, Dental, and Vision Insurance
• 401(k) Savings Plan
• Family-friendly and inclusive culture
• Career growth and internal promotions
• Custom and competitive wage plans
• Sundays off to create a schedule that allows you a job and a life

• Expected Rate of Pay: $50-$120k for the right, driven person

• Kia Certified preferred
• 3-5 years Service Advisor/Writer experience
• Proficient with NNAnet
• Dealer Track experience preferred
• XTime experience preferred
• A strong record of positive customer satisfaction results
• Good organization skills and a friendly personality
• Fantastic communication skills
• A professional personal appearance
• A team-oriented and self-motivated attitude
• The ability to work with little supervision