Service Manager | Winona, MS

Location: Winona

Lead with Excellence as a Service Manager at Empire Truck Sales Empire Truck Sales — one of the Southeast’s leading Freightliner and Western Star dealerships — is hiring an experienced Service Manager to lead our service team and deliver exceptional customer experiences.

If you’re a motivated leader with experience in heavy truck or automotive service, strong communication skills, and a passion for operational excellence, we want to hear from you.

What You’ll DoLead and support a high-performing service team Deliver outstanding customer service

Manage workflow, productivity, and department profitability

Provide technical support and service guidance

Collaborate with sales, parts, and operations teams

Build strong customer relationships

What You’ll Need2+ years of experience preferred in a Shop Foreman, Service Manager, Assistant Service Manager, or similar leadership role within a heavy truck, automotive, fleet maintenance, transportation, equipment, or related mechanical service environment. Candidates should have experience leading technicians and managing repair, maintenance, or service operations in a technical, industrial, or dealership setting.

Experience managing technicians in a dealership, fleet, or service environment

Strong leadership, communication, and organizational skills

Retail dealership service experience preferred

Experience as a diesel mechanic and/or DTNA (Freightliner or Western Star) knowledge is a plus Ability with Microsoft Office and dealership management systems

Ability to thrive in a fast-paced diesel service department environment

Strong commitment to safety, quality, and customer satisfaction

Why Join Empire Truck Sales?

At Empire Truck Sales, we offer more than a job — we offer a long-term career with a company known for stability, growth, and excellence in the transportation industry.

Benefits Include:

Competitive Salary + Commission Medical, Dental & Vision Insurance
401(k) Retirement Plan Paid Short & Long-Term Disability In-House Training & Career Development Advancement Opportunities State-of-the-Art Facilities Build Your Career with Empire At Empire Truck Sales, we’re committed to teamwork, customer service, and investing in our people. Join a company where your leadership can make a real impact.

Apply today and drive your career forward with Empire Truck Sales.

Empire Truck Sales is a drug-free workplace. Employment offers are contingent upon background check and drug screening.

Empire Truck Sales, LLC is an Equal Opportunity Employer.
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