Service Manager | Winona, MS (36571

Job Details Level: Management

Job Location:

WINONA
- Empire Truck Sales, LLC
- Winona, MS 38967

Position Type:
Full Time Travel Percentage:
Negligible Job Shift: Days Lead with Excellence as a Service Manager at Empire Truck Sales

Empire Truck Sales — one of the Southeast’s leading Freightliner and Western Star dealerships — is hiring an experienced Service Manager to lead our service team and deliver exceptional customer experiences.

If you’re a motivated leader with experience in heavy truck or automotive service, strong communication skills, and a passion for operational excellence, we want to hear from you.

• Lead and support a high-performing service team
• Deliver outstanding customer service
• Manage workflow, productivity, and department profitability
• Provide technical support and service guidance
• Collaborate with sales, parts, and operations teams
• Build strong customer relationships

• 2+ years of experience preferred in a Shop Foreman, Service Manager, Assistant Service Manager, or similar leadership role within a heavy truck, automotive, fleet maintenance, transportation, equipment, or related mechanical service environment. Candidates should have experience leading technicians and managing repair, maintenance, or service operations in a technical, industrial, or dealership setting.
• Experience managing technicians in a dealership, fleet, or service environment
• Strong leadership, communication, and organizational skills
• Retail dealership service experience preferred
• Experience as a diesel mechanic and/or DTNA (Freightliner or Western Star) knowledge is a plus
• Ability with Microsoft Office and dealership management systems
• Ability to thrive in a fast-paced diesel service department environment
• Strong commitment to safety, quality, and customer satisfaction

At Empire Truck Sales, we offer more than a job — we offer a long-term career with a company known for stability, growth, and excellence in the transportation industry.

Benefits Include:

• Competitive Salary + Commission
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Short & Long-Term Disability
• In-House Training & Career Development
• Advancement Opportunities
• State-of-the-Art Facilities

Build Your Career with Empire

At Empire Truck Sales, we’re committed to teamwork, customer service, and investing in our people. Join a company where your leadership can make a real impact.

Empire Truck Sales is a drug-free workplace. Employment offers are contingent upon background check and drug screening.

Empire Truck Sales, LLC is an Equal Opportunity Employer.