Partner Operations & Systems Lead

About Supabase

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

Supabase's Partnerships function is scaling fast - spanning Technology Partners, Solution Partners, Startups, and Cloud Partnerships. We're looking for a Partner Operations & Systems Lead to own the operational and technical backbone that lets this team move quickly and make decisions with good data.

This is a senior, hands-on role. You'll design the systems, processes, and reporting that the whole partnerships org runs on - and, increasingly, you'll build the internal tools yourself. Supabase is investing heavily in AI-assisted development to move faster than a traditional ops build cycle allows, and this role is expected to be a leading example of that inside Partnerships.

You’ll report directly to the Head of Partnerships and sit alongside our regional and functional leads as a peer, with the mandate to build and enforce operational rigor across all teams.

Beyond the infrastructure, we want someone who helps shape where Partnerships places its bets - not just the system that reports on them.

Systems & Data Infrastructure

• Own the partner tech stack end-to-end - CRM partner objects, attribution tooling, and partner-facing portals.

• Design and maintain partner attribution models and the dashboards leadership uses to evaluate performance.

• Ensure data hygiene and consistency across partner records, deals, and touchpoints spanning all sub-functions.

Process & Program Management

• Design and run partner onboarding, tiering, and certification programs.

• Own the RFC / DRI decision-making framework for the partnerships team, including how it's used and refined over time.

• Run deal-registration and "quarterback" account-ownership processes that keep internal teams aligned on partner-sourced deals.

• Build and maintain the playbooks, SOPs, and enablement materials that let the team scale without you in every meeting.

Internal Tooling & Automation

• Build internal automations that remove manual ops work - e.g., auto-generated partner performance reports, Hub Spot-to-Slack syncs, or deal-conflict alerts - using AI-assisted development tools like Claude Code.

• Prototype and ship lightweight internal apps and dashboards (partner health scorecards, RFC trackers, cross-tool syncs) without waiting on a shared data engineering backlog.

• Act as technical owner for partnerships' internal tools: write the spec, build it, test it, ship it, and maintain it.

• Know where the line is between a quick internal script and something that needs to be handed to Data/Engineering for production hardening - and manage that handoff cleanly.

Reporting & Analytics

• Produce recurring performance reporting on partner-attributed revenue and pipeline influence.

• Own the metrics and KPI framework the partnerships team is measured against.

• Support QBRs and board-level reporting on partnership performance.

Strategic Contribution

• Contribute to partner segmentation, tiering, and prioritization strategy - bringing data and operational reality to bear on where the team should invest.

• Challenge existing assumptions in the partner motion (which tiers, which incentive structures, which sub-functions get resourced) using evidence from the systems you own.

• Partner with the Head of Partnerships on strategic planning cycles - translating operational signal into recommendations, not just dashboards.

• Own execution of agreed strategic direction: once a call is made, drive the operational and cross-functional work to make it real.

Cross-Functional Leadership

• Serve as the connective…