Attendant, Parking Enforcement

Job Title

Attendant, Parking Enforcement

• Regulates parking in assigned lot restricting unauthorized vehicles and providing entry to authorized vehicles.
• Completes reports or forms required by department.
• Counts parked vehicles and holds required spaces for reservations.
• Provides directions, parking alternatives and campus information upon request to visitors, students, staff and faculty.
• Prepare temporary permits as required for customers.
• Notifies Parking Services via two‑way radio or telephone of need for Parking Enforcement Officer or of other problems such as mechanical failure and vehicle boot tampering.
• Watches assigned lot for suspicious activity and reports such to university public safety unit.
• Checks permits to verify authorization and assist in identification of stolen permits.

• Minimum Education:
  
  High school diploma or equivalent; experience in customer service preferred.
• Minimum Experience:
  
  One (1) year parking enforcement experience preferred.
• Licenses/Certifications:
  
  Must possess and maintain a driver’s license.

• Knowledge of Parking Department regulations, policies and procedures.
• Knowledge of relevant software applications including MS Office.
• Proficient in use of email and internet.
• Excellent communication skills, verbal, written and interpersonal.
• Good customer service skills.
• Ability to prioritize work.
• Must provide quality customer service.