Student Services Coordinator

Student Services Coordinator

To provide assessment and assist individuals desiring to improve their opportunities in the workforce. To provide student services as it relates to student assessment products including but not limited to NCCER, ASE, CPAS, CompTIA, CIW, and NCRC-Work Keys as well as assist students with workforce preparation. Provide assistance to career and technical education students in the following student service areas at the Utica Campus: counseling, admissions, and testing.

Assist in CTE reporting and documentation. Have proficiency in administration and interpretation of basic skills and credentialing assessment instruments.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required:

Associate's degree and/or Bachelor's degree from an accredited institution. Strong organizational, interpersonal and communication skills with attention to details. Ability to organize and compile testing data and generate reports upon request. Excellent office management, classroom management, and computer skills. Experience in an educational institution placement testing/student services environment. Strong knowledge of administering college placement test, interpretation of scores, and student workforce readiness/academic transfer.

Preferred:
Master's Degree with experience in counseling and/or student support. Extensive computer knowledge and experience sufficient to operate the College software system and other computer programs. Preferred experience in post-secondary academic and/or career technical counseling.

Essential duties and responsibilities, include the following:

• Serve as a resource for faculty regarding student issues.
• Serve as a CTE registration contact person.
• Serve on assigned college committees and participate in various college-sponsored activities.
• Provide written correspondence for students needing or requesting information.
• Provide advisement and/or counseling to students who are on probation or who are identified as potential probationary students.
• Conduct interviews with students who are completely withdrawing from college.
• Serve on college committees as assigned.
• Provide a variety of services, which will assist students in career exploration, planning and graduation or educational goal attainment. Disseminate occupational information to students.
• Assist in submitting and documenting report for Carl Perkins.
• Ensure that all and any user does not load any software on lab computers or download software from internet that is not approved by the college.
• Maintain a system for logging in users and managing circulation.
• Provide an environment conducive for testing. Proctor, monitor and administer assessments for candidates.
• Assist students in the use of technology for assessment purposes.
• Coordinate the input of scores into the college data system.
• Complete timely monthly reporting of assessments.
• Maintain good appearance of lab.
• Evaluate student performance and learning. Maintain attendance records.
• Provide excellent facilitation and classroom management skills. Provides regular and timely feedback to students and administration.
• Demonstrate proficiency in technology; including experience using a learning management system.
• Other duties may be assigned.

Supervisory responsibilities:

None

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, sit, taste and smell. The employee is frequently required to sit.

The employee is occasionally required to stand; walk; and stoop, kneel, crouch,…