Coordinator, First and Second

Job Title

Coordinator, First and Second Year Experience

• Ability to administer the First/Second Year Experience program;plan, organize, and coordinate assigned function, activities,services, and operations of the program; perform a full range of technical, program support, and clerical duties in support of the program; coordinate with other departments and program areas
• Develops yearly calender of events, workshops, and otherschedules related to activities and services; review, update, andinform others of essential timelines; coordinate assignedactivities; ensure the timely completion of work in accordance with established policies, procedures, and standards
• Evaluates progress of new student programs to ensure continuous improvement and growth
• In collaboration with the Office of Institutional Research,tracks student enrollment and retention statistics, gathers data,and writes reports regarding program success and impact
• Ability to teach post-secondary students to make soundeducation planning decisions and develop academic successskills
• Coordinates communications for the program’s website, and coordinate and supervise student leaders
• Makes effective presentations for outreach and trainingpurposes for freshman and sophomore students
• Provides analytical data used to support student successactivities and programs to the dean and retention specialist

• Provides guidance to develop, implement, and maintain effective and efficient advisement that promotes satisfactory academic performance and progression of students toward the completion ofcoursework and graduation.
• Other related duties, as assigned.

• Master's degree in Counseling, Education, or related field required.
• A minimum of (5) years of counseling or other appropriateexperience, and a demonstrated experience of having worked with students in an academic environment preferred.

• Knowledge of counseling, learning, and human development theories; academic advising and student success practices; and strategies that support intellectual, personal, and career development of first- and second-year students.
• Knowledge of educational planning principles and regulatory requirements related to student assessment, academic placement, and student records, including FERPA and other compliance standards.
• Strong oral and written communication skills, with the abilityto clearly convey information to students, faculty, staff, and administrators.
• Skill in advising, coaching, and supporting students in academic planning, goal setting, and personal development.
• Skill in using educational and office technologies, including
  
  Microsoft Office, email/internet applications, social platforms,and student information systems to support student services and reporting.
• Skill in tracking student progress, maintaining accurate documentation, and preparing reports related to student success,retention, and interventions.
• Ability to engage effectively, empathetically, and professionally with diverse student populations, particularlyfirst- and second-year students.
• Ability to teach and reinforce academic success skills,self-advocacy, and educational planning competencies.
• Ability to maintain confidentiality, follow institutionalprocedures, meet timelines, and manage sensitive student information responsibly.
• Ability to provide targeted interventions and support forat-risk or academically vulnerable students as appropriate.
• Ability to assist in the design, implementation, assessment,and continuous improvement of first-year and second-year experienceprograms and initiatives.
• Ability to collaborate with academic departments, student affairs units, and administrative offices to support student success and retention.