Contract Monitoring and Compliance Manager Administrator III

Introduction

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.

18

Maryland Department of Human Services
Procurement Unit
25 South Charles Street
Baltimore, MD 21201

The position serves as DHS’s enterprise authority for contract oversight, providing governance, evaluation, and compliance assurance across all procurement activities. It ensures that the DHS Office of Procurement, Program Offices, and Local Departments of Social Services adhere to applicable procurement laws, regulations, policies, and contract monitoring requirements, including Maryland procurement requirements. By setting agency-wide standards, the role drives consistency, accountability, and risk mitigation for a procurement portfolio exceeding $1 billion annually.

It strengthens vendor‑management practices through policy guidance, training, audits, and the development of standardized monitoring tools, while also reviewing and approving high‑risk deliverables to ensure uniform, compliant, and effective contract performance oversight.

• Ensures enterprise-wide contract monitoring compliance by directing, coordinating, and evaluating the agency’s contract monitoring governance and internal control framework in alignment with applicable procurement and compliance requirements;
  Develops and disseminates analytical and narrative reports to support executive decision making.
• Serves as liaison between Office of Procurement, DHS leadership, Program Offices, LDSS, and Office of State Procurement (OSP) to ensure contract monitoring standards, compliance metrics, and performance expectations are implemented and sustained;
  Provides compliance scorecards and escalation reports;
  Develops and implements corrective action strategies and risk mitigation plans;
  Identifies compliance deficiencies and recommends enforcement actions including contract modifications, financial remedies, or escalation.
• Oversees development and training of agency staff and determines agency wide organizational compliance to contract monitors and program staff on compliance tools, reporting requirements, and best practices;
  Leads development and analysis of procurement and compliance reports including statewide reporting requirements and internal dashboards;
  Provides subject matter expertise on COMAR Title 21, eMMA, and procurement systems; supports audits, legal inquiries, and PIA requests.

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six years of administrative staff or professional work.

Notes

• Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.
• Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience.
• Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
• Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required…