Clinic Referral Specialist

Department: Full-time Referral Specialist – Clinic
Reports To: Clinic Manager
Location:
Main Street Medical Clinic of Morton

Job Purpose:

Provide assistance to business office personnel to ensure that adequate patient health records are maintained and works as receptionist when needed.

Major Responsibilities:

• Schedules all patient outpatient procedures and follows up to see that appointments are kept.
• Schedules patient referrals for nursing staff and follows up to ensure that appointments are kept.
• Pre-certifies and verifies patient insurance as needed.
• Type letters to patients, facilities, etc., as requested by nursing staff.
• Assist with filing request with drug programs patients may need to order prescriptions through.
• Assist patient with Financial Aid when needed.
• Answer the telephone, schedule appointments, and relay patient information.
• Obtain all necessary billing information.
• Preform other duties as assigned by the clinic manager.
• Perform general light housekeeping duties as needed.

Education:

High school graduate (or equivalent) required. Some college or business courses preferred.

Experience:

One year’s experience in a physician’s clinic or hospital setting is preferred.

Possesses some medical terminology