Registration Clerk; PRN

Mound Bayou, United States | Posted on 09/30/2026

Delta Health Center, Inc. (DHC) is the first community health center of its kind. Also, it’s the first Federally Qualified Community Health Center (FQHC) in the United States. DHC is a non-profit organization that is located in historic Bolivar County, Mississippi, where it opened its doors in 1965.At Delta Health Center, we continue to build a world class primary health care system committed to caring for vulnerable populations from newborns to the elderly.

DHC also supports those who want to stay fit and to those with chronic health problems with our main focus being health. We have helped generations of families to live healthy and stay healthy.

Since
1965

Job Description

Reports To:

Patient Access Manager / Registration Supervisor

FLSA Status:

Non-Exempt

Employment Type:

PRN (As-Needed) — No Guaranteed Hours

SUMMARY

Provides front-office and patient registration support on an as-needed (PRN) basis, covering peak volumes, staff absences, and special coverage needs. Responsible for greeting patients, verifying demographic and insurance information, scheduling appointments, and processing registration paperwork with accuracy, courtesy,and confidentiality.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

• Greets patients and visitors ina courteous, professional manner upon arrival.
• Verifies and updates patient demographic, insurance, and eligibility information at each visit.
• Collects co-pays, self-pay fees,and outstanding balances; issues receipts and balances cash drawer as assigned.
• Schedules, reschedules, and confirms patient appointments across applicable departments.
• Scans, files, and maintains patient identification, insurance cards, and registration documents in the EHR.
• Answers multi-line telephone system, routes calls appropriately, and takes accurate messages.
• Verifies insurance eligibility and benefits via phone or online payer portals.
• Assists with patient check-inand check-out processes, minimizing wait times.
• Maintains strict confidentiality of patient information in accordance with HIPAA regulations.
• Maintains a clean, organized,and welcoming reception and waiting area.
• Communicates with clinical staff regarding patient arrivals, delays, or special needs.
• Performs other clerical and administrative duties as assigned.

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities associated with this position.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be madeto enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

High school diploma or GED required.

One (1) year of experience inmedical office registration, customer service, or a related front-office role preferred.

LANGUAGE SKILLS

Ability to read and interpret documents such as insurance cards, safety rules, and simple instructions.

Ability to write routine correspondence and registration notes. Ability to communicate effectively and courteously with patients, staff, and providers.

MATHEMATICAL SKILLS

Ability to add, subtract,multiply, and divide in all units of measure. Ability to accurately collect payments, make change, and balance a cash drawer.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to handle multiple tasks and interruptions in a fast-paced front-office environment.

CERTIFICATES, LICENSES, REGISTRATIONS

No certification required forthis position.

PHYSICAL DEMANDS

The employee is regularly required to sit, talk,…