General Manager - Inn Lucedale

Competitive + Benefits

We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans. Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests. It’s our uncompromising passion for outstanding service that makes us who we are.

At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun " we love what we do! We set the bar high and we are relentless in our pursuit to ‘re-define hospitality’.

• Competitive Salary
• Team Member Hotel Discount Program
• Uniforms Provided
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO beginning after ninety (90) days of employment
• Immediate eligibility for 401k and employer match
• Team Member Awards and Recognition programs throughout the year
• Food and Beverage Discounts
• Tuition Reimbursement

The General Manager serves as the chief executive of the hotel, responsible for maximizing the long-term value of the asset while delivering exceptional financial performance, guest experience, and team engagement. The General Manager leads the business, the building, and the people, balancing owner expectations, operational excellence, commercial performance, and a culture rooted in Valor's P.R.I.D.E. values. This role requires a strategic leader who can inspire teams, think like an owner, make sound decisions under pressure, and represent the hotel with credibility among owners, brand partners, guests, and the local community.

• Drive sustainable financial performance while protecting the long-term value of the asset.
• Own the overall financial performance of the hotel, including profit and loss, EBITDA, cash flow, and owner returns.
• Develop and execute strategic business plans aligned with ownership objectives.
• Analyze financial results and operational metrics to identify opportunities for growth and efficiency.
• Lead capital planning, asset preservation, and long-term investment decisions.
• Foster a culture of accountability through data-driven decision making and operational discipline.

• Maximize total hotel profitability through integrated commercial strategies.
• Partner with Sales, Marketing, Revenue Management, and Operations to optimize revenue across all business segments.
• Establish commercial priorities that increase market share and RevPAR while maximizing total revenue, including rooms, food and beverage, meetings and events, and ancillary revenue.
• Monitor market trends, competitive activity, and demand patterns to proactively adjust strategies.
• Build strong relationships with key clients, community partners, and brand resources.

• Deliver exceptional operations that consistently exceed guest expectations.
• Ensure operational excellence across all hotel departments.
• Champion quality assurance, brand compliance, and service standards.
• Create memorable guest experiences that reflect the hotel's unique identity and local culture.
• Lead service recovery efforts and promote continuous operational improvement.
• Maintain the highest standards of safety, security, cleanliness, and regulatory compliance.

• Develop exceptional Hotelitarians and cultivate a culture where people thrive.
• Recruit, coach, and develop a diverse, high-performing leadership team.
• Build succession plans that strengthen the internal leadership pipeline.
• Lead performance conversations using Valor's Check-In process.
• Foster engagement…