More jobs:
L3 Infrastructure Support; Manufacturing Plant Environment
Job in
Blue Springs, Union County, Mississippi, 38828, USA
Listed on 2026-02-16
Listing for:
Kaygen, Inc.
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Location: Blue Springs
Open for Blue Springs, MS, Buffalo , WV, Troy, MO, Huntsville, AL Locations.
Qualifications/ What you bring (Must Haves) – Highlight Top 3-5 skills- Strong understanding of operating systems (windows and Linux, application software and development and support process, and end user devices support.
- Proficient understanding of the OSI layer, TCP/IP protocols and their use-cases.
- Network administration.
- Familiarity with cloud computing.
Infrastructure Operations
- Perform Pre‑Shift Checks across GALC, ICs, server, storage, and network infrastructure for 1st, 2nd, and weekend shifts.
- Provide Smart Hands support for server and network infrastructure (new installs, refreshes, break/fix).
- Coordinate and manage installation and break/fix of network drops and power connections.
- Support CTASKs related to approved Change Requests.
- Provide escalation support to L2 Production Support and assist with 1TS incidents.
- Support configuration of R1 and Priority Service Restoration Bridges and assist with countermeasure implementation.
- Provide support for 4i services as required.
- Create, organize, standardize, and maintain documentation for L3 processes and activities.
- Obtain review and approval from Our Client Senior Analysts for standardized work.
- Create and submit 1TS RFCs for L3-managed site activities.
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