Information Systems Specialist

Position: INFORMATION SYSTEMS SPECIALIST I
Location: University

INFORMATION SYSTEMS SPECIALIST I

University of Alabama at Birmingham

This position will provide REDCap support, user assistance, database management, and workstation maintenance within the Department of Obstetrics and Gynecology (OBGYN) at UAB.

Key

Roles & Responsibilities

* To aid in software implementation and documentation while complying with information security measures as determined by management and policy.

* To provide support for REDCap server and various requirements of UAB product infrastructures and to help end users use various tools and technologies effectively and efficiently.

* Consults with system users and makes software and/or hardware recommendations. Installs and/or develops customized software as required.

* Maintenance of the department's distribution list. Provides training and documentation of new and existing software.

* Handle REDCap user access requests and account setups.

* Build, maintain, and manage REDCap databases.

* Provide support for password resets, account suspensions, and troubleshooting login/access issues.

* Manage data backups and restorations for REDCap systems.

* Ensure timely and secure REDCap upgrades and ongoing server maintenance.

* Troubleshoot and resolve computer and system-related issues for departmental staff.

* Assist with workstation maintenance and vulnerability remediation.

* Manage all departmental distribution list

* Perform other duties as assigned

Knowledge, Skills, Abilities & Work Characteristics

Previous Information Technology experience is strongly preferred.

Hourly Range: $18.85-$30.65

Education:

* Associate's degree in Computer Science, Information Technology or a related field and one (1) year of related experience required.

* Work experience may substitute for education requirement.