Software Systems Administrator

The Department of Academic Information Technology is accepting applications for its Academic Information Technology position.

• Support and manage applications, integrations, and middleware connected to Ellucian Banner, including data feeds, APIs, LTI tools, SIS imports, and authentication systems.
• Administer, configure, and maintain the Canvas LMS and third-party learning tools.
• Provides help resources and training for students, faculty, and staff including instructional videos, how-to guides, and FAQs related to the usage of the learning management system, instructional technology, and documents relevant data.
• Assists with course provisioning, term creation, and user roles/permissions.
• Manage and monitor automated processes for enrolling students, updating courses, and synchronizing data between Banner and Canvas.
• Provide technical assistance, training, and guidance to faculty, staff, and students on Canvas functionality and integrated academic tools
• Coordinate system upgrades, patches, and testing for Canvas, Banner integrations, and related academic technologies.
• Assist with data governance, FERPA compliance, security standards, and institutional policies related to academic systems.
• Support disaster recovery and business continuity planning for Canvas and integrated Banner applications.
• Performs other duties as assigned.

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field; equivalent experience considered.
• 2-4 years of experience administering enterprise applications, with specific expertise in Canvas and/or Ellucian Banner strongly preferred.
• Experience with SIS/LMS integrations, LTI standards, Middleware solutions, and API-based workflows.
• Strong organizational skills with emphasis in multitasking
• Good communication skills (verbal and written)