Warehouse Specialist - 2nd shift

Job Overview

The Warehouse Specialist will provide support to the Operations Staff by performing varied and specialized duties, including order allocation, shipment confirmation, and customer support to Renal Care customers. They will maintain various databases, enter new data to ensure data integrity, reconcile data discrepancies, and prepare documents and physical assignments necessary for a shift to perform efficiently.

Monday-Thursday, 11:30 AM – 10:00 PM, with opportunities for overtime as needed.

• Respond to calls/inquiries from Customer Service regarding order status and tracking numbers.
• Release the Customer Orders Department’s workload for the next day before end of shift.
• Retrieve all customer voice messages within a 2‑hour timeframe and respond.
• Track orders, release, and print customer orders daily work load.
• Create a carrier spreadsheet indicating customer info for all Healthcare Shared Network (HSN) orders.
• Maintain and update Tier I Board with key performance indicators for Customer Orders.
• Notify various carriers for order pickup.
• Prepare month‑end report for department.
• Ship admin and other orders through the UPS stand‑alone system.
• Research service failures.
• Process and file Bill of ladings for the department.
• Place orders on back‑order when product is not available.
• And other duties as assigned.

• Responsible for creating receipts via packing list obtained from trailer.
• Create code/lot numbers from packing list & verify Holds via FCA Tracking System.
• Confirm trailer information via Trailer Que to access arrival date & time.
• Retrieve & retain all FDA & Custom Releases.
• Access Vendor Approval via Global Supplier Quality (GSQ) for all Vendors.
• Audit receipts (except Case Receipts).
• Reconcile Receipts:
  Compare packing list to documentation obtained from warehouse assuring receipt is complete.
• Confirm product Expiration Date is acceptable.
• Problem receipt resolution.
• Interact with Analyst in resolving discrepancies.
• Prioritize inbound loads from Corporate.
• Assist in scheduling LTL appointments.
• Assist in maintaining departmental goals.
• Assist in any Training for Back‑ups.
• And other duties as assigned.

• Associate’s Degree preferred;
  High School or GED required.
• 1–5 years experience in Order Management / Customer Service.
• Experience working with a Warehouse Management System (WMS) (Swisslog preferred).
• PC skills in Microsoft Word and Excel.
• Attention to detail; excellent problem‑solving skills.
• Excellent communication and interpersonal skills to interact with internal and external customers.
• Ability to work overtime as needed.
• Ability to set goals and meet commitments.

Applicants must be authorized to work in the United States. We do not sponsor or transfer employment visas.

Estimated base salary $46,400 – $58,000 annually.

• Medical and dental coverage starting on day one.
• Life and disability insurance (short‑term and long‑term).
• Employee Stock Purchase Plan (ESPP).
• 401(k) Retirement Savings Plan with company matching.
• Flexible Spending Accounts.
• Educational assistance programs.
• Paid holidays and paid time off (20–35 days based on length of service).
• Family and medical leave.
• Paid parental leave.
• Commuting benefits.
• Employee Discount Program.
• Employee Assistance Program (EAP).
• Childcare benefits.

Baxter is an equal‑opportunity employer. Qualified applicants will not be discriminated against on the basis of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability, or any other legally protected characteristic. Baxter is committed to providing reasonable accommodations to individuals with disabilities.