Department Coordinator

Job Description About the Role

We are seeking a detail-oriented Order & Logistics Coordinator to support our end-to-end order fulfillment and delivery operations. In this role, you will ensure that customer orders are processed accurately and delivered on time by coordinating across internal teams and managing key operational workflows.

You’ll play a critical role in maintaining efficient logistics, inventory visibility, and customer satisfaction.

• Receive, enter, and process customer orders and order changes with a high degree of accuracy
• Ensure timely and complete processing of all order-related transactions
• Maintain and update order records within internal systems
• Coordinate with internal teams (e.g., operations, warehouse, and customer service) to meet delivery commitments
• Schedule and track shipments to ensure on-time fulfillment
• Support installation or delivery coordination where applicable

• Track inventory levels and assist with inventory monitoring and reporting
• Monitor incoming shipments and ensure proper receipt and documentation
• Identify and elevate potential delays or issues impacting delivery timelines

• Relevant experience in order management, logistics, supply chain, or operations preferred
• Familiarity with order processing or ERP systems is a plus
• Technical or operational training is beneficial but not required
• Ability to work with limited supervision and take ownership of daily responsibilities

• Strong organizational and multitasking skills in a fast-paced environment
• High attention to detail and commitment to accuracy and data integrity
• Ability to collaborate effectively with cross-functional teams
• Solid problem-solving skills with the ability to handle non-routine situations

• Be part of a high-impact operations team supporting critical business functions
• Gain exposure to logistics, supply chain, and fulfillment operations
• Opportunities for growth into operations leadership or supply chain roles

Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.

Access global opportunities for growth through our 24/7 online learning platform.

Join our Empowered Communities and engage in our Philanthropy program.

Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.

Access our complimentary employee assistance program for mental health support.

At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.

Our values define how we work as a team:
Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

Quadient is an Equal Employment Opportunity Employer. *:
We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.