Sr Process Improvement Specialist, AMXL ACES, Inbound

Overview

The Amazon Extra Large (AMXL) Fulfillment Center Operations Integration team is looking for an innovative, customer-centric, and experienced leader with a strong record of achieving results to own and drive improvements across the AMXL network. This role is high visibility, strategic in nature, and drives a large part of the Customer Experience foundation core to the AMXL program. As a Process Improvement Specialist for the AMXL ACES team, you will focus on performance and standardization initiatives with the goal of improving areas and processes in our fulfillment centers.

This role will require end-to-end project management and collaboration across a diverse, cross-functional group of stakeholders for the Initiation, Planning, Execution, Monitor & Control, and Closeout stages of the project life cycle. You will interact with Senior Level Executives through White Paper creation and reviews, Business Reviews, and future planning initiatives.

To be successful in this position the PIS must be able to work with minimal supervision in a fast-paced, highly demanding, and often ambiguous environment, while maintaining laser-focused attention to detail. You will have experience scaling projects/programs with multiple stakeholder groups from inception to launch with data-driven decision making.

• Analyze problems in the Inbound areas of the operation including Receive Dock, Transport, Stow, Bulk Floor, and Consolidation.
• Act quickly to help solve network-level safety, quality, and process escalations.
• Provide network-level direction on changes and project updates.
• Identify and reduce operational variation through projects, data, and metrics.
• Identify opportunities for improvement, and develop solutions through innovation, standardization, and automation.
• Drive improvements to current standard work and building design templates.
• Work autonomously and understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions.
• Partner with stakeholders to source, allocate, and coordinate resources.
• Collaborate with Field Operations to improve knowledge, productivity, quality, safety, and identify growing trends.
• Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes.
• Proactively identify and mitigate risks before they become roadblocks.
• Work with program managers, business leaders and executive teams to communicate and impact critical business initiatives.
• Travel up to 50% of the time, 75% during peak season.

• Bachelor's degree or above in engineering, project management, operations, logistics, supply chain or related field.

• Experience in capital project management involving ownership/management of engineering design projects.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring…