Systems Support Lead

We seek to move the world forward through innovative thinking. Woolpert is an award‑winning, global leader in architecture, engineering, and geospatial services that blends design excellence with cutting‑edge technology to deliver exceptional client value. The Advanced Sensing and Processing team in Gulfport, MS is hiring a Systems Support Lead to sustain and advance next‑generation airborne sensing platforms, including lidar systems operating in mission‑critical environments.

This role goes beyond traditional system support—you will drive the execution and continuous improvement of maintenance, readiness, and reliability strategies across highly integrated electromechanical and software‑driven systems. You will support real‑world deployments, flight operations, and large‑scale data acquisition that impact national infrastructure, environmental monitoring, and geospatial intelligence programs. Visa sponsorship is not available; applicants must possess work authorization in the U.S.

• Lead system sustainment and lifecycle support for advanced sensing platforms, driving maximum operational readiness and mission reliability
• Develop and continuously improve preventative and predictive maintenance strategies for complex, mission‑critical systems
• Support flight operations and field deployments, ensuring systems are properly configured, calibrated, and validated prior to execution
• Perform hands‑on troubleshooting across mechanical, electrical, and integrated system architectures, driving root cause analysis and corrective action
• Coordinate system integration with aircraft platforms, supporting installation, test, and calibration activities
• Maintain accurate system configurations and service records to ensure traceability, compliance, and repeatability at scale
• Contribute to and refine technical documentation, including maintenance procedures, troubleshooting workflows, and operational checklists
• Collaborate across engineering, operations, and software teams to ensure systems meet performance, scalability, and deployment requirements
• Interface with vendors and partners to support system upgrades, component reliability, and long‑term sustainment strategies

• Direct involvement in cutting‑edge airborne sensing systems—enabling mission success beyond hardware maintenance
• Opportunity to work across the full stack: hardware, software, flight ops, and data systems
• High‑impact work supporting large‑scale geospatial programs and national‑level initiatives
• A fast‑moving environment where innovation, problem‑solving, and ownership are expected

• Bachelor’s degree in Engineering, Engineering Technology, Physics, or related field; equivalent experience considered
• 2–7 years of experience supporting or sustaining complex, high‑reliability systems in operational or field environments
• Demonstrated ability to lead or coordinate maintenance and technical support activities
• Strong hands‑on experience troubleshooting electromechanical and integrated systems
• Working knowledge of structured root‑cause analysis and failure diagnostics
• Strong communication skills with the ability to clearly document technical issues and brief both technical and non‑technical stakeholders
• Willingness to support flight operations, field deployments, and test events as required
• Ability to operate independently while collaborating across multidisciplinary teams
• Experience in one or more of the following areas preferred:
• Aerospace or airborne sensing systems (lidar, imaging, sensors)
• Robotics, autonomous systems, or embedded platforms
• High‑performance or data‑intensive systems
• Familiarity with:
• Preventative and predictive maintenance methodologies
• Configuration management processes
• System integration, verification, and acceptance testing
• Comfortable working in fast‑paced, test‑driven, and deployment‑oriented environments
• Experience coordinating with vendors and suppliers on system performance, reliability, and maintenance

• Freedom to Work program:
  Set your own schedule and location (as appropriate)
• Principal program:
  Earn the opportunity to become an owner of the firm
• Flexible paid time…