Family Nurse Practitioner

Responsibilities

• Provide quality care in clinic and telehealth, meeting patient volume goals for telehealth and in-patient as determined.
• Lead clinic staff in behaviors, actions, and attitude (e.g., X-Ray Technologists, Nurses, and Front Office Specialists) to deliver excellent patient care and guidance as needed.
• Perform responsibilities included in the SCRIBE job description.
• Discuss and review patients’ medical history, symptoms, allergies, and current medications.
• Ask situation-specific questions to formulate accurate diagnoses and provide guidance to ensure quality professional services and patient satisfaction.
• Actively engage with clinical leadership; elevate concerns to management where appropriate.
• Meet patient volume goals targeted for telehealth and in-patient as determined.
• Ensure accurate completion of patient charts in a timely manner and forward charts as appropriate on a daily basis.
• Implement clinical and telehealth protocols as outlined by CMO and supervising physicians.
• Analyze and interpret patient histories, symptoms, physical findings, and diagnostic information to develop appropriate diagnoses.
• Deliver excellent patient care through in-patient and virtual diagnostic and therapeutic recommendations, focusing on patient-centrism, safety, cost, and accuracy.
• Ensure provider activities comply with department expectations, and federal & state regulations, guidelines, and requirements including HIPAA.
• Work efficiently in a fast-paced, autonomous environment within both clinic and virtual settings.
• Prioritize the queue of telehealth patients to ensure proper follow-up.
• Order, perform, or interpret diagnostic test results, prescribe medications, and educate patients on treatment and chronic condition care.
• Follow clinical practice guidelines by the Office of Medical Affairs.
• Attend mandatory monthly meetings with supervising physicians and E/M training.
• Perform duties within standard NP protocols.
• Complete mandatory compliance training to meet quality of care standards.
• Adhere to core company values: teamwork, communication, empowerment, quality of care, and friendliness.
• Recommend ideas to improve overall patient experience and care.
• Communicate regularly with the team to support excellent patient care.
• Welcome new employees on their first day and facilitate introductions, clinic tours, and process overviews.
• Assist new employees with learning activities and required training.
• Support new employee training through job shadowing, demonstration, and coaching opportunities.
• Build and maintain confidence and credibility with all employees.
• Maintain friendly, cordial relations with clients and employees, fostering a positive work atmosphere.
• Perform physical, sensory, cognitive, and environmental functions as specified in physical demands.
• Stay knowledgeable and comply with company standards of operation.
• Promote and maintain a respectful culture of confidentiality.
• Consult with patients through virtual communication channels.
• Preferred experience as a telehealth clinician.
• Perform other duties as assigned by management.
• PRN employees are required to work a minimum of four shifts per month.
• Full-time employees are required to work twelve-hour shifts and every other weekend.

• Be on call periodically throughout the year.

• Level 1:
  New graduate with up to 1 year of experience as a nurse practitioner.
• Level 2:
  Nurse practitioner with over 1 year of experience and less than 5 years.
• Level 3:
  Nurse practitioner with over 5 years of experience and less than 10 years.
• Level 4:
  Nurse practitioner with over 10 years of experience.

Education: Master’s Degree in Nursing (MSN).

Experience: At least 1-2 years as a provider in a relevant practice (Urgent Care, Occupational Medical Facility, ER or Trauma Unit, Family Medical Practice) strongly preferred.

• Active License and DEA, in good standing, verifiable with the appropriate regulatory agency.
• Providers must be able to treat all ages and meet any credentialing requirements; DOT certification required for full-time and part-time providers within 120 days of employment.