Quality Technician

Job Summary

A leading manufacturing organization in Memphis, TN is seeking a Quality Technician II to support production quality, documentation accuracy, and compliance with customer and internal requirements. Responsibilities include inspection of materials and finished goods, management of NCRs, validation of manufacturing documentation, and coordination of quality-related activities across production, engineering, and customer teams. The ideal candidate has a High School Diploma or Associate’s degree and 2-5 years of related experience in a manufacturing or quality environment.

• 2-5 years of experience in manufacturing quality, inspection, or technician role
• Associate’s degree or equivalent work experience preferred
• Basic understanding of manufacturing processes, inspection methods, and quality systems
• Experience with NCR systems, inspection documentation, or quality tracking tools preferred
• Strong attention to detail and ability to identify documentation gaps

• Perform inspections of materials, components, and finished goods, including first article, in-process, and end-of-line reviews
• Conduct defect analysis and support reporting of production quality issues
• Generate, update, and track Non-Conformance Reports (NCRs), ensuring complete and accurate data documentation
• Support dispositioning of nonconforming materials and coordinate MRB activities
• Review manufacturing documentation, specifications, and quality records to ensure accuracy, completeness, and alignment to acceptance criteria
• Validate FAT/EOL reports, inspection data, and quality documentation prior to submission
• Maintain and update quality tracking systems (e.g., NCR trackers, observation systems, inspection logs)
• Ensure proper documentation upload and accessibility across required systems and platforms
• Support cross-functional communication to resolve missing data, incomplete reports, and open quality issues
• Coordinate quality execution activities and shift-to-shift handoff
• Assist in retraining activities for updated specifications and acceptance criteria
• Maintain inspection records, logs, and quality documentation in accordance with company procedures
• Participate in continuous improvement and corrective action activities
• Identify recurring quality issues and elevate trends to Quality Engineering
• Proficient in Microsoft Office applications including Excel, Word, PowerPoint, Outlook, and Teams
• General computer competency, including ability to navigate multiple systems and manage digital records efficiently