Barista

About PJ's Coffee

Phyllis Jordan, a pioneer in the coffee industry, founded PJ’s Coffee of New Orleans in 1978. In 2008, the company was purchased by New Orleans natives and brothers Paul, Steven, and Scott Ballard. PJ’s Coffee serves a wide variety of hot, iced, and frozen coffee beverages using only the top 1% of Arabica beans, as well as organic tea and fresh breakfast pastries.

Their Signature Cold Brew™ Ice Coffee is brewed daily using a special cold‑drip process that protects the flavor and reduces acidity – a technique developed by the founder and used for more than 40 years at all PJ’s locations. Bags of whole bean coffee and single‑serve cups of PJ’s Coffee are available for sale in‑store and online. With more than 145 operating stores, including four international locations, PJ’s Coffee continues to grow across the U.S. and abroad.

The barista is the master craftsman of all beverage and food items offered by PJ’s Coffee. They develop a positive environment for both customers and fellow staff, providing consistently fast, efficient, and friendly service. The barista upholds the reputation and integrity of the PJ’s brand, demonstrating impeccable customer service, product knowledge, and safety practices. They commit to personal growth within the company and aim to advance into larger roles.

• Present a positive image of PJ’s customers and coworkers
• Proactively suggest new beverages, drink enhancements, snacks, and pastries to improve the overall experience and customer knowledge
• Prepare all beverages and food to meet PJ’s Coffee specifications and customer satisfaction
• Ensure the store offers excellent customer service by overseeing staff operation and the physical upkeep of the store
• Follow cash handling procedures accurately
• Maintain the interior and exterior of the store to meet sanitary, safety, and aesthetic requirements through daily shift checklists and par levels
• Alert management to operational needs, equipment failure, and necessary improvements
• Enforce and abide by company policies, procedures, and safety rules
• Attend training sessions designed to increase coffee knowledge and work skills, and apply that knowledge to operations

• Barista experience is OK, but not required – training will be provided
• Outgoing and engaging personality
• Exceptional communication and relationship‑building skills
• Ability to multi‑task and work in a fast‑paced, team environment
• Comfortable communicating through email, phone, project management software, and conference calls, if necessary

$8.00 per hour

• Flexible Schedules
• Enjoyable Work Environment with Supportive Management
• Employee Incentives
• Growth Potential
• “Working at PJ’s makes you appreciate the existence of local, community‑based coffee shops. Customers feel comfortable and often end up spending a few hours or more daily at the café. Coworkers are trustworthy and hardworking, fully capable of handling high volumes of customers. The manager supports employee education to enhance job appreciation.”

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