Customer Service RepHwy E

Job Description

About the Job

Locally owned and operated. We want people who are energetic and passionate about providing great pizza and service. Domino’s offers schedules that allow you to be flexible and fit your life. Whether you’re looking for a full‑time gig, a part‑time role to supplement your income or a second job while you school, we have the opportunities. We value people’s talent and creativity, and we want team members that are motivated and supportive.

Many of our team members started as delivery drivers and now own successful Domino’s franchisees. From customer service representation to general manager to corporate operations, there is a clear path to growth.

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members can reach their highest potential.

We take pride in our team members and our people. At Domino’s Pizza our people come first.

You must be 16 years of age or older.

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk‑in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Orientation and training provided on the job.

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co‑workers to process orders over the phone and in person.

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In‑store temperatures range from 36° in cooler to 90°+ in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk‑in cooler.
• Hot surfaces/tools from oven up to 500° or higher.
• Sharp edges and moving mechanical parts.

• Talking and hearing on telephone.
• Near and mid‑range vision for most in‑store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Additional Information

Standing, walking, sitting, lifting, carrying, pushing, pulling, climbing, stooping/bending, crouching/squatting, reaching, hand tasks, and use of machines, tools, equipment, work aids are all required.

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

For short distances for short durations.

Paperwork is normally completed in an office at a desk or table.

• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
• Cases are usually lifted from floor and stacked onto shelves up to 72" high.

• Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
• Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

• To move trays which are placed on dollies.
• A stack of trays on a dolly is approximately 24"—30" and requires a force of up to…