Store Manager, Retail & Store Manager

Location: Calhoun City

Auto Zone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment.

As a Store Manager at Auto Zone, you'll lead daily operations and inspire your team to deliver outstanding customer experiences in a high-energy retail environment. This role blends hands-on leadership, strategic sales growth, and operational excellence-empowering you to cultivate a culture of success, safety, and WOW! service for both employees and customers.

* Leadership & Team Development

* Recruit, supervise, schedule, train, and develop store personnel.

* Assume responsibility for store operations and the commercial department in the absence of the Commercial Sales Manager.

* Motivate employees to excel in their roles and enhance productivity.

* Communication & Customer Engagement

* Ensure clear and effective communication within the team.

* Follow up on tasks and provide timely updates.

* Address customer concerns professionally, turning complaints into compliments.

* Operational Excellence & Safety Compliance

* Conduct and review all opening and closing procedures.

* Manage emergency situations and follow proper accident protocols.

* Monitor and manage activities related to risk & safety management, ensuring a secure workplace with protective personal protective equipment (PPE) compliance.

* Sales & Performance Metrics

* Drive WOW! Customer Service, creating an outstanding shopping experience.

* Maintain sales productivity, store appearance, and merchandising excellence.

* Monitor cash flow, inventory, and security control to optimize profitability.

* Analyze and reconcile Proft &Loss statements, tracking store performance.

* Process & Team Collaboration

* Delegate merchandising tasks efficiently, ensuring timely completion.

* Provide performance feedback, conduct evaluations, and foster a culture of success.

What we are looking for

* Basic automotive parts knowledge.

* Proven leadership experience with strong communication, decision-making, and sales-driving skills.

* Demonstrates integrity, professionalism, and commitment to customer satisfaction

* Thrives in fast-paced environments while driving operational excellence and team engagement.

* Capable of fostering a positive work culture focused on development and results.

* Proficient in managing, analyzing, and reconciling Profit & Loss statements

* Ability to lift, load, and deliver merchandise with attention to safety and accuracy.

* Flexibility to work evenings, weekends, and holidays as business needs arise.

You'll Go The Extra Mile If You Have

* Exceptional Communication:
Strong people skills and effective communication in both Spanish and English.

* Automotive Service Excellence (ASE) Certification preferred