Business Office Manager at Stillwater Hospice Missoula, MT

Overview

Business Office Manager job at Stillwater Hospice, Missoula, MT.

Job Title/Position:
Business Office Manager

Reports To:

Executive Director/Administrator

Hestia Stillwater Hospice is a dynamic, growing company and we need a new business office manager for our Missoula agency. Since 2017, Hestia Stillwater has proven to be the hospice of choice and is the largest hospice provider in Montana. If you are a self-driven, dedicated, organized, detail-oriented professional who is compassionate, responsible and reliable, apply now!

Wage: $18-22 per hour

• Coordinates all office activities including clinical records, data entry, maintaining patient records, preparing for meetings, coordinating telephone calls, and maintaining office supplies.
• Coordinates with the Administrator and Program Director; assists with direct patient expenditures coordination, employee time sheets, personnel records and billing liaison.
• Maintains confidentiality of patient information.
• Maintains accurate up-to-date clinical records in accordance with Medicare regulations and the Policy and Procedure Manual.
• Communicates effectively on the telephone with patients, families, and staff.
• Answers incoming calls and forwards to appropriate staff or takes a message.
• Welcomes and assists all guests.
• Manages incoming, outgoing, and interoffice mail.
• Performs typing, faxing, and copying tasks as requested for various staff members.
• Inputs data into computer for billing purposes.
• Orders and maintains accurate records of medical equipment and supplies.
• Informs staff of changes regarding admissions, discharges, visits, schedules, and clinical meetings as directed by the Program Director, Clinical Director and/or Administrator.
• Gathers and records staff DSRs.
• Tracks admission, discharge, certification, and re-certification dates for all patients.
• Assists with audits of patient information.
• Performs other duties as assigned by the Program Director and/or Administrator.
• Participates in community activities and assists with health fairs, conventions, community education programs, etc., as assigned.
• Maintains accurate mailing lists of employees, patients, volunteers, Medical Directors, physicians, and nursing facilities; forwards changes to the Corporate Office.

• Minimum of high school education; preferably with secretarial and computer background.
• General knowledge of spelling, punctuation, grammar, clinical records and office procedures.
• Basic knowledge of office machines.
• Basic knowledge of telephone skills.
• Adequate data entry skills and experience with current software systems.
• Ability to establish and maintain effective working relationships.
• Ability to interact with the public and staff in a positive, friendly, professional manner.
• Strong communication, organizational, and multitasking abilities.
• Personal car for travel and valid driver’s license; carry personal auto liability insurance.