Recreation Assistant- Food & Beverage

Do you enjoy working in a fast-paced, team-oriented environment and helping create a positive experience for guests and program participants? The Recreation Assistant – Food & Beverage supports the daily operations of recreation facilities by assisting with food service, customer service, and program logistics. This role plays an important part in keeping food and beverage areas running smoothly while supporting events, activities, and visitors across Parks & Recreation spaces.

Recreation Assistants perform a variety of food service duties, including food preparation, cleaning, stocking supplies, and maintaining safe, organized work spaces. The position may also assist with event and program support, serve as a shift lead, and interact with participants, families, and staff to provide helpful information and service. This is a great opportunity for someone who enjoys working with people, staying organized in a busy environment, and gaining experience in food service within a community-focused recreation setting.

Screening of applications will begin on Monday, March 9, 2026.

To Apply: All applicants must submit a City of Missoula application.

Resumes will not be reviewed. All details should be entered on the application.

This is a seasonal, full-time position that runs from March through November.

All positions are part of a formal career ladder. The wage range posted is the starting range for Career Ladder Level I and will increase each year for longevity and cost of living adjustments.

• Career Ladder Level I - $19.35 - $22.53/hour.
• Career Ladder Level II - $20.72 - $24.14/hour.
• Career Ladder Level III - $22.20 - $25.85/hr.

• Provide support to program staff by facilitating and organizing logistics for various programs, services, and facilities, including transportation, storage facilities, equipment, etc.
• Assist with planning and facilitating various program activities and/or special events.
• Serve as shift lead within specified area of focus at assigned locations.
• Communicate with participants and families; respond to inquiries and provide important program and facility information; assist with customer service complaints.
• Assist with tracking program attendance and evaluation participant satisfaction.
• Coach and mentor short term and intermittently scheduled staff; encourage clear and professional communication among team members.
• Assist with responding and reporting injuries, accidents, and incidents.
• Other duties as assigned, based on training and qualifications.

• Greet and provide customer service to patrons, by phone and in person, regarding programming, facility rentals, special use permits, recreational opportunities, rules, regulations, etc.; direct calls to appropriate staff.
• Process various program registrations, facility reservations, membership/discount passes, and payments through recreation and point-of-sale software; process daily transactions, refunds, and activity transfers; collect user group fees; reconcile cash irregularities and daily cash-outs; make daily deposits.
• Maintain customer accounts using recreation management software; perform data entry of program and facility rental information.
• Provide a variety of front-line customer service at Parks & Recreation facilities, including Fort Missoula, Home Plate, Currents, Splash, Crazy Creek Cafe, Fireline Grill, etc.
• Prepare and distribute rosters for all programs; prepare reports and assist with compiling data from recreation software.
• Assist with managing facility rentals and special events, including permits, fees, insurance, and other logistics.
• Provide support in training other recreation customer service staff.
• Assist with generating fliers, signs, and other information for the public.
• Perform cleaning duties in the office, lobby, hallways, and facility entrances.

• Perform various food service functions, including food preparation, dish washing, cleaning, etc.
• Assist with operating food and beverage facilities.
• Process purchase orders; stock supplies.
• Follow recipes and procedures properly.
• Report changes in quality or condition of goods and/or safety concerns to management.
• Keep work area clean and…