Motor Vehicle & Tax Specialist

Motor Vehicle & Tax Specialist IOn Site Missoula, Montana Part timeR
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Join Missoula County in making a meaningful impact, where your work supports our vibrant community, promotes public service, and contributes to a better future for all.

Job Description:

SALARY: $22.34 HourlyJOB TYPE:
Regular Full Time, 20 hours/ week DEPARTMENT:
Treasurer's Office BARGAINING UNIT: MFPE-Federation of Missoula County Employees

EXAMPLE OF DUTIES: (The following are intended to illustrate typical duties; they are not meant to be all inclusive or restrictive.)

ESSENTIAL DUTIES:
Provides customer service including answering questions, resolving problems, advising customers in-person, in writing (electronically), and by telephone.

Uses a computer system with multiple applications to process transactions related to motor vehicle ownership and registration, property taxes. Ensures transactions comply with applicable rules, regulations and laws.

Processes motor vehicle transactions relating to ownership and registration.

Reviews, assesses, and approves or denies applications for Montana motor vehicle titles and temporary registrations. Files liens on motor vehicles, evaluates eligibility for registration fee exemptions, calculates fees and collects payments, prepares forms and correspondence, and revokes and reinstates registrations based on non-payment or payment of fees.

Collects property tax payments, calculates fees and penalties, assists in the collection of delinquent taxes, and performs a variety of tasks relating to property tax liens and appeals. Accepts tax payments made under protest and communicates the tax appeals process to customers. Maintains detailed records.

Reviews, assesses, processes and approves or denies applications for mobile home moving permits.

Performs daily financial reconciliation for payments received.

Compares actual receipts to reported receipts, researches discrepancies, and makes corrections as appropriate.

Consolidates daily financial reports and reconciles against individual balances for multiple employees. Scans and verifies checks.

Receives, verifies and records deposits for other County departments and agencies. Ensures accuracy and confidentiality.

Organizes and sorts incoming and outgoing mail including payments, confidential motor vehicle information and other requests from the public.

OTHER DUTIES:
Performs related work as required or directed.

Supervision Received

Works under the general supervision of the Operations and Customer Service Supervisors.

Supervision Exercised

None.

Working Relationships

Has regular contact with Supervisors, Training & Development Coordinator, and all staff in the Clerk & Treasurer’s Department.

Has frequent contacts with the general public, and regular contact with other agencies including the State Motor Vehicle Division, Department of Revenue, and Tax Appeal Boards on a variety of matters for the purpose of obtaining, clarifying, or giving facts or information, by the use of well-defined policies and procedures.

Physical/Environmental Demands

The work requires long periods of sitting and performing computer data entry. The work requires some moderate physical exertion including long periods of standing, and the ability to lift and move packages up to 30-40 lbs. on carts with wheels, loaded exceeding 100 pounds. Requires exposure to a high volume of public traffic which may involve exposure to communicable disease.

Knowledge

KNOWLEDGE, SKILLS AND ABILITIES:

Working knowledge of customer service best practices. Working knowledge of modern office practices and procedures. Working knowledge of business English, spelling, punctuation and arithmetic. Working knowledge of laws, rules, regulations, policies and procedures related to the registration and titling of motor vehicles; the collection of property and real estate taxes and fees.

Basic knowledge of cash handling and balancing procedures.

Skills

Skill in the use of a personal computer and related software (word-processing, spreadsheet, database) including multiple applications used for processing title and tax transactions. Skill using a keyboard (35 WPM recommended). Skill in the use of modern office machines.

Abilities

Ability to handle cash transactions accurately. Ability to make mathematical computations. Ability to understand and follow oral and written instructions. Ability to remain calm and react appropriately under stress. Ability to work independently with speed and accuracy. Ability to communicate effectively in the English language…