IT Helpdesk Specialist

Are you a recent IT graduate or a customer service professional ready to take the next step in your career? Join Missoula Bone & Joint and Surgery Center as a Full‑Time IT Helpdesk Specialist in our dynamic and professional environment. A onsite position allows you to directly assist our team and patients while honing your technical skills in a healthcare setting.

Embrace the opportunity to tackle a range of challenges, ensuring excellence and integrity in every interaction. With a competitive pay rate of $23.00 - $32.00 per hour, and a great working schedule of Monday through Friday 8:30 am – 5:00 pm, your contributions will be valued and rewarded.

This is more than just a job; it’s a chance to grow in a fun and flexible culture that is customer‑focused. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, Employee Discounts, and Short and Long Term Disability.

Come join the Missoula Bone & Joint and Surgery Center Team! Culture, development, collaboration, and an energetic team atmosphere are a few of the great things Missoula Bone & Joint has to offer. Winners of the Top Employers Award three years running and known as Becker’s 150 Greatest Places to work in Healthcare proves this is a great company with professionalism and down‑to‑earth personalities from management, providers and staff.

As a Full‑Time IT Helpdesk Specialist, you will be a key player in delivering timely technical support and assistance to our dedicated physicians and staff members. Whether responding to inquiries over the phone, assisting in person, or offering remote solutions, you will ensure that our computer systems, hardware, and software function smoothly and efficiently. Your role will involve troubleshooting a variety of technical issues, providing exemplary customer service, and resolving queries related to technology.

This position requires a proactive approach to problem‑solving, allowing you to make a meaningful impact on our team’s productivity and effectiveness in delivering exceptional care to our patients.

To excel, candidates must possess a blend of technical and interpersonal skills. A minimum of one year of experience in an IT capacity is essential, alongside strong knowledge of Microsoft Office applications. The ability to communicate clearly and effectively, both verbally and in writing, is crucial for assisting our physicians and staff. Candidates should demonstrate a solid understanding of computer systems, mobile devices, and a range of technology products.

Excellent computer skills and proven experience in a customer support role are necessary to navigate the diverse queries encountered daily. Additionally, strong ethical and moral character references are essential, reflecting our commitment to integrity and professionalism in all interactions.

• This position requires you to be onsite and is not a remote opportunity.