Microsoft Solutions Engineer

Why live in Helena, Montana?

Helena is surrounded by rolling hills and lofty mountains and is tucked below the Continental Divide.

It is a relatively quiet place to call home where small-town living collides with outdoor adventure.

Helena has a rich history and was originally founded as a gold camp during the Montana gold rush.

We know you have other work options, but we ask you to consider working with us at the State of Montana Department of Administration in the State Information Technology Services Division (SITSD). Our mission is to provide shared IT services to support the needs of the state and citizens of Montana. We offer an innovative and collaborative work environment where employees are valued and supported.

In addition, our employees have the opportunity to be involved in some of the most exciting and innovative IT projects and initiatives in development within Montana state government.

State Information Technology Division Microsoft Solution Engineers design and develop solutions to complex system problems or administration issues. They are responsible for maintaining the systems that drive the State of Montana’s information technology infrastructure. The incumbent will be responsible for working with other engineers within the division to implement, manage, and support Microsoft technologies, such as Dynamics 365, Active Directory, Exchange, Skype for Business, SharePoint, and Windows Server.

Education and Experience:

• Undergraduate degree in Information Technology, Computer Science related field;
• 3 years’ experience developing IT solutions to meet business needs;
• 3 or more years’ experience managing a corporate exchange or email environment
• Alternate combinations of education and experience will be considered on a case-by-case basis.

Knowledge of:

• Microsoft Exchange On Premise and Online
• Microsoft Power Shell
• Microsoft Teams
• Microsoft Office 365
• LDAP and Active Directory
• VMWare VSphere
• Desktop Technology
• Microsoft Windows Server OS
• Computer Networking
• Database structure
• Microsoft Visual Studio
• Proofpoint Secure Email Gateway

Ability to:

• Develop and implement IT solutions that span multiple technologies
• Work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues and respecting team members
• Provide a high level of customer service and staff training to meet customer service standards and expectations
• Resolve service issues in a timely manner
• Assess architectural risks and develop mitigation strategies
• Comfortable performing demonstrations for customers
• Communicate with technical and non-technical audiences

Please tell us how and why by submitting your resume and cover letter
.

Please Note:

You do not need to complete the "work experience" or the "education & certifications" portion of the application process in our recruiting system. You only need to upload the requested documentation.

• Work/life Balance
• Health Coverage
• Retirement plans
• Paid Vacation and Sick Leave and Holidays
• And more

Public Service Loan Forgiveness (PSLF) - Employment with the State of Montana may qualify you to receive student loan forgiveness under the PSLF.

• This position requires the successful completion of a criminal background check.
• Only online applications are accepted. By applying online, you are able to receive updates and monitor the status of your application.

The Department of Administration participates in E-Verify to confirm employment eligibility. After accepting a job offer and completing form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification. For more information about E-Verify, please visit the E-Verify website found here, https://(Use the "Apply for this Job" box below)..