Epic Analyst -Hospital Billing

Epic Analyst - Hospital Billing

The UHealth-University of Miami Health System IT Department has an opportunity for a full-time Epic Analyst
- Hospital Billing.

• Serve as a support contact for application end‑users, identifying issues and working to resolve them.
• Design, develop, implement, and maintain the Epic Hospital Billing application.
• Support all phases of testing and document workflow design.
• Perform analysis of information technology in clinical work processes and validate impacts to the workflow.
• Provide day‑to‑day application support, evaluating and resolving service tickets, implementing requested application changes, and retrieving requested data promptly.
• Collaborate with trainers on application changes and new features to develop documentation and training strategies.
• Assist with analyzing the impact of information technology in clinical work processes.
• Participate in on‑call rotations and support.
• Attend and participate in applicable committees.
• Maintain regular communication with team members and participate in weekly project team meetings.
• Review the status of projects and issues on an ongoing basis with leadership.
• Become knowledgeable about UHealth’s policies, procedures, and business operations.
• Adhere to University and unit‑level policies and procedures and safeguard University assets.

• Experience in automation build/upgrade functions.
• Expertise in Hospital Billing Administration along with proficiency in Charging, Contracts, and Claims/Remittance.
• Configure, build, and maintain Epic HB applications to support hospital billing workflows.
• Analyze and translate business requirements into system specifications and solutions.
• Lead and participate in system testing, validation, and go‑live support.
• Troubleshoot and resolve application issues, ensuring minimal disruption to billing operations.
• Collaborate with revenue cycle teams to identify opportunities for workflow optimization.
• Maintain documentation for system configurations, processes, and training materials.
• Ensure compliance with regulatory requirements and billing standards.
• Participate in on‑call rotations and provide after‑hours support as needed.
• Support change management processes and adhere to IT governance policies.

This list of duties and responsibilities is not intended to be all‑inclusive and may be expanded to include other duties or responsibilities as necessary.

• Bachelor’s degree in Healthcare Administration, Information Systems, or related field.
• Minimum 3 years of experience as an Epic HB Analyst in a healthcare setting.
• Epic HB certification required; additional Epic certifications (e.g., PB, Resolute, Resolute Hospital Billing Expected Reimbursement Contracts Administration, Resolute Hospital Billing Claims, and Electronic Remittance Administration) preferred.
• Strong understanding of hospital billing workflows and revenue cycle operations.
• Excellent problem‑solving, communication, and project management skills.
• Experience with Epic upgrade cycles, testing, and documentation.
• Familiarity with Epic tools such as Chronicles, Clarity, Charge Router, Contracts, WQ, DNB, and Reporting Workbench preferred.
• Experience working in a multi‑hospital or integrated delivery network environment preferred.
• Knowledge of CMS regulations, payer requirements, and billing compliance preferred.
• Ability to communicate effectively in both oral and written form.
• Ability to maintain effective interpersonal relationships.
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to lead, motivate, develop and train others.
• Proficiency in computer software (e.g., Microsoft Office).
• Commitment to the University’s core values.

Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:
Full time

Employee Type:
Staff