Chief Technology and Information Officer

Position Summary
The Chief Technology & Information Officer leads MFBN's technology operations, enterprise systems, cybersecurity, artificial intelligence, automation, and technology-enabled innovation.

This is a hands‑on, build‑and‑run position with an unusual opportunity to shape MFBN's technology environment from the ground up. MFBN is not seeking an executive to oversee a large technology staff. We are seeking a technology professional who can build the system and support the people using it.

The CTIO will assess existing systems and processes, establish technology standards and architecture, strengthen cybersecurity, improve integration between business systems, introduce practical automation and AI, manage external technology partners, and develop a long‑term roadmap for the organization.

At the same time, this person will be MFBN's primary internal technology resource. They must be willing and able to troubleshoot an employee's computer, configure a new workstation, resolve an application or access problem, teach an employee how to use a system, and provide patient assistance to employees with varying levels of technology proficiency.

With a staff of approximately 25, relationships matter. The CTIO will know the people using MFBN's systems, understand how their work gets done, and have the opportunity to design technology around real operational needs rather than from a distance.

The ideal candidate will see MFBN's current environment not simply as a list of systems to maintain, but as an opportunity to build a thoughtful, secure, integrated, and user‑friendly technology ecosystem that can support the organization for years to come.

Organizational Context
Montana Food Bank Network is a statewide nonprofit organization serving communities and Network Partners across Montana. We are a small organization with a significant statewide mission, and our technology environment reflects both the opportunities and challenges that come with operating a lean organization. The CTIO serves as a department of one, supplemented by external vendors and technology partners when specialized expertise or additional capacity is needed.

This structure requires a different kind of technology leader. The successful candidate must be comfortable operating at both the strategic and highly practical levels; developing the systems and technology strategy MFBN needs for the future while personally supporting the everyday technology needs.

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Minimum Qualifications
Bachelor's degree in information technology, information systems, computer science, cybersecurity, business technology, or a related field; and six or more years of progressive experience in a similar position and/or performing similar tasks.

OR

An equivalent combination of education, technical training, certifications, and directly related professional experience that provides the knowledge and abilities necessary to successfully perform the position.