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Residential Tech Support & Care Specialist

Job in Missoula, Missoula County, Montana, 59812, USA
Listing for: Blackfoot Communications
Full Time position
Listed on 2026-08-22
Job specializations:
  • Language/Bilingual
    Technical Support
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Blackfoot Communications is seeking a Technical Care Specialist to serve residential customers, handling inquiries, service orders, and basic technical issues. You will escalate complex problems while coordinating with billing and sales as needed.

The role emphasizes strong customer service and product knowledge within a telecom context. Primary duties include troubleshooting voice and data connectivity, performing routine diagnostics, and documenting steps in the ticketing system.

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