Assistant Deli Manager
Listed on 2026-03-01
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Retail
Customer Service Rep, Retail & Store Manager
Missoula, MT
Wage: $22.00
Benefits:
- Employee Assistance Program (EAP) - 100% Company paid
- Employee Stock Ownership Plan (ESOP) - 100% Company paid; allocations begin at age 21
Years of Credited Service Vested Percentage
Less than two years 0%
Two years 20%
Three years 40%
Four years 60%
Five years 80%
Six or more years 100%
- Daily Pay - Employee's option to work today get paid today
- 401K - Company matching up to 4% (if elected)
- Medical, Dental, Vision, Life Insurance (no deductible medical option) - Employer pays majority of premium
- Health Savings Account (HSA) - (depending on plan selected)
- Paid holidays include:
New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day (time and a half for worked holidays) - Three days Bereavement pay
- Three days Jury pay
- Paid Family & Medical Leave - Company paid premium
- Paid Sick & Safe Leave - Employees earn 1-hour sick leave for every 40 hours worked
Essence of Position
To provide guidance and empowerment to Deli associates, and model how to actively engage guests, ensuring they receive unparalleled hospitality and professional service.
Shared Expectations for all roles within our company include, but are not limited to the following:
- Creating a welcoming atmosphere for everyone.
- Embracing Yoke's Core Values and Mission Statement as an integral part of your contribution to our team.
- Promoting Yoke's sales and company growth by patronizing Yoke's stores and representing our company in the community with a positive message.
- Participating enthusiastically with genuine care for our shared success, always remembering we are the owners of Yoke's.
Tasks of Position
The following are core and essential responsibilities of this position. Associates are responsible for completing any and all duties assigned as required for the successful operation of our business. All associates are required to perform their job duties in a manner which upholds the integrity and honesty of our company.
- Reporting for assigned shifts on time, and on a regular basis, capable of communicating clearly and demonstrating suitable physical abilities to safely perform assigned tasks and duties, prepared to provide excellent service and leadership.
- Promoting sales through active discussions with guests, offering product recommendations, and discussing current promotions and service information. (Examples may include: asking guests if they need other products to accompany requested items, chatting about Yoke's signature items, fresh board and sweet deal suggestions, or providing information on recipes and products).
- Performing managerial duties in the absence of the Deli Manager including but not limited to the following: inventory, sales, and other bookwork required to monitor financial performance, ensuring the overall operations and profitability of the Deli Department
- Merchandising existing products and new products by using size, shape and color to compliment an area or item to help promote increased sales.
- Practicing Food Safety - Active Managerial Control for the Deli Department by being proactive at finding and preventing food safety risks, ensuring that Shift Leads are properly trained and are actively training associates on food safety practices. These practices include knowing personal health and illness symptoms to report to the management, monitoring food temperatures with thermometers, proper hand washing when required, using tongs or other barriers with ready-to-eat food, cooking meat to proper temperatures, washing produce before cutting, and preventing cross contamination.
Active Managerial Control requires management to assure Associates follow food safety requirements by checking their work and providing corrective action as needed. - Directing, coordinating, and participating in preparing, wrapping, serving, and packing types of food served or prepared by the Deli Department while upholding the production and presentation of fresh, quality deli products ensuring food meets company specifications.
- Providing in-service training to all new personnel as assigned and ensuring they learn exceptional guest service, special features and services offered by the Deli, and the proper and safe operations (at minimum) of the following equipment: slicer, deep fat fryer, ovens, wrapping station, cash register, espresso machine, coffee machine, scales, thermometers, hot case, rotisserie (where available) microwave, grills (where available) and any other equipment used in the Deli Department.
- Empowering associates to use "This One's On Us" cards to "Make Our Guests Crazy About Us!"
- Finding a way to make our guests happy.
- Ensuring all work performed in the department is completed in accordance with all local, state, federal and company rules, regulations, and policies regarding workplace safety, food handling safety, sanitation/housekeeping standards, and guest services.
- Participating actively in the Deli Department's accident reduction plan including: monitoring drains in sinks,…
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