Telecom Field Technician

Telecom Field Technician

Department:
Field Services

Reports To:

Field Supervisor

Mtnmax Internet now powered by Vero Networks is looking for a Telecom Field Technician to join our team. The Telecom Field Technician will be based out of our Kalispell, Montana market and will be responsible for providing on-site client installation, repairs, and maintenance of their equipment. The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He/she should possess a demonstrated history of achieving high levels of client satisfaction and is motivated to provide superior service.

Currently hiring 2 open positions.

• Responsible for all network field activity on the Mtn Max network.
• Install and test new customer services in residential or business locations.
• Fiber splicing.
• Troubleshoot and resolve network outages and issues.
• Perform job responsibilities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather).
• Climb and work at elevations (e.g., from ladders, lift trucks) exceeding 18 feet.
• Read and interpret Network Diagrams and/or detailed instructions.
• Operate a company vehicle in accordance with safe driving practices.
• Work with Engineering, Technical Support, and Service Delivery to complete installations and service calls.
• Provide excellent customer service.

There are several competencies required to be successful in this position. The following are some of the most important and definitions of each are included at the end of this job posting:
Safety and Security, Quality of Work, and Results-Orientation.

• Two (2) years Fiber Optic and Cat6 Cable Installation (Preferred)
• Experience preferred but not necessary, configuring wireless equipment such as Ubiquiti, Cambium and Nokia.
• Experience with installing & handling various fiber optic cable types including single mode & multimode.
• Willingness to work in confined spaces, if necessary.
• Keen attention to detail and adherence to established standards.
• Powerful sense of accountability for safety, quality, and productivity.
• Openness and availability to work flexible long hours, based on project requirements.
• Able to lift up to 50lbs and can carry a ladder.
• Must have a valid driver’s license with a clean driving record.

• Medical/Dental/Vision Plans
• Paid LTD/Employee Life Insurance
• Retirement Plan with Match
• PTO
• Paid Holidays (7) plus additional floating days (2)

Vero Broadband was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well.

Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization. For more information about E-Verify, please visit (Use the "Apply for this Job" box below). This position requires the ability to pass a standard background check upon offer of position.

At least 2 professional references are required.

At Vero Networks, our commitment to a safe, healthy, and productive work environment is paramount. All offers of employment are contingent upon candidates successfully completing a pre-employment drug screen in compliance with our company policy.

This requirement is strictly administered under the guidelines of the Vero Drug & Alcohol Testing Policy and Procedure to ensure a safe workplace, free from the effects of substance abuse, as outlined in our commitment to safety.

• Substances Tested:
  The screening will test…