Accounting Specialist – Accounts Receivable

Position Summary

Performs technical and administrative accounting work in support of the City’s accounts receivable (A/R) operations. Responsible for billing, receipting, revenue reconciliation, account maintenance, collections support, and financial recordkeeping in accordance with generally accepted accounting principles (GAAP), Governmental Accounting Standards Board (GASB) standards, and City financial policies.

Ensures accurate, timely, and compliant processing of revenues while maintaining strong internal controls and high-quality customer service for internal departments and external stakeholders.

• Perform reconciliations of receivable accounts to the general ledger and resolve discrepancies to ensure accuracy
• Prepare and monitor aging reports, tracking outstanding balances and identifying risk areas
• Support month-end/year-end close, audit preparation, and ACFR-related revenue reporting

• Respond to internal and external inquiries regarding billing, account balances, and payment history
• Partner with departments to validate billable services and ensure accurate revenue recognition
• Provide research, documentation, and support for collections and legal review as needed

• Monitor delinquent accounts and support collection activities in accordance with City policies
• Prepare delinquency notices and coordinate approved payment arrangements
• Ensure adherence to internal controls, segregation of duties, and confidentiality standards

• Maintain accurate data within ERP/financial systems and support system updates or enhancements
• Ensure records are organized and compliant with state retention requirements
• Contribute to process improvements that enhance efficiency, accuracy, and internal controls

• Working knowledge of governmental accounting (GAAP/GASB), accounts receivable processes, municipal billing practices, and internal controls
• Proficiency in ERP/financial systems and Excel, with a strong focus on data accuracy, reconciliation, and financial reporting
• Strong analytical and problem-solving skills to identify, investigate, and resolve discrepancies
• Effective communication and customer service skills, with the ability to engage professionally with staff and the public.
• Ability to manage priorities independently, meet deadlines, interpret policies, and maintain strict confidentiality

• High school diploma or GED required
• Associate degree in Accounting, Finance, or Business preferred
• Two (2) years of accounts receivable, bookkeeping, or accounting support experience
• Experience in a municipal or governmental environment preferred

The Department of Human Resources & Organizational Development may consider an equivalent combination of education, training, and/or experience.

• Experience with municipal ERP systems (e.g., Tyler Munis, Incode, SAP, etc.)
• Working knowledge of governmental fund accounting
• Intermediate proficiency in Microsoft Excel (pivot tables, lookups)
• Bilingual abilities (if applicable to community needs)