Clerk II Counselor - ower High School

Job Overview

The Clerk II Counselor will provide administrative secretarial support to Professional School Counselors. Incumbent will relieve counselors of routine clerical tasks and establish a professional, friendly, and helpful atmosphere in the counseling office.

• Serve as receptionist and receive visitors; manage walk‑ins and counselor appointments using positive customer service techniques
• Provide clerical support to counselors to relieve them of routine administrative tasks associated with the office (i.e., special programs, mail outs, etc.)
• Ensure a smooth and efficient day‑to‑day operation of the counseling suite
• Manage and maintain counseling visit logs
• Request and send transcripts and student records via TREX, fax, or mail
• Establish, organize, and maintain cumulative student folder and test records
• Prepare student folders/records for 5th grade and 8th grade transitions
• Supervise student office helpers
• Manage budget expenditure tasks and order office supplies and equipment
• Process public information records requests and prepare documentation and records requests for probation officers, court administrators, and current or former students
• Cross‑train in duties of Data Entry Clerk in order to cover in case of absence or to help in peak registration periods

• None

To perform this job successfully, an individual must be able to perform each of the above essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required unless otherwise stated as preferred. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School diploma or GED
• General office/clerical/secretarial experience
• Excellent human relation skills with the ability to professionally interact with a diverse public
• Ability to communicate in a positive and effective manner and to maintain confidentiality of sensitive student information

Work is performed in classrooms, offices, work stations, and meeting rooms. The position requires occasional walking, standing, sitting, bending, stooping, kneeling, crouching, crawling, and lifting/carrying work‑related items weighing less than 40 pounds, such as books, papers, and presentation materials. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms;

and talk or hear. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Attendance at conferences and professional development is required. Work involves everyday risks and discomforts which require normal safety precautions when operating equipment or performing job duties. May work prolonged or irregular hours and must be able to maintain emotional control under stress.