Tennis Desk Attendant

Job Description

Our Tennis Desk Attendants' priority is ensuring guests and members have an exceptional experience. This role offers a unique opportunity to be at the heart of our tennis community, interacting with players of all levels and contributing to the overall success of our tennis programs.

• Greet and assist members and guests in a friendly and professional manner.
• Handle inquiries, provide information, and ensure a positive experience for all tennis facility users.
• Knowledge of services offered.

• Maintaining the overall organization and presentation of the pro-shop.
• Monitor and address equipment needs, reporting any maintenance issues promptly.

• Foster a welcoming environment, building rapport with members and promoting a sense of community.
• Proactively address member needs and feedback, ensuring their satisfaction.

• Maintain accurate records of court bookings, lesson schedules, and member information.
• Assist with payments as needed.
• Assist with managing court reservations and ensure accurate scheduling.

• Excellent customer service and communication skills.
• Basic computer proficiency.
• Knowledge or interest in tennis is a preferred.
• Ability to multitask and stay organized in a fast-paced environment.
• Ability to be self-sufficient with job responsibilities.
• Previous customer service experience preferred.