Invoice Integrity Specialist

Location: California

## Invoice Audit and Dispute Specialist
** Invoice Audit & Dispute specialist
** Position Summary This position is responsible for reviewing, auditing, and processing all invoice disputes provided by the Accounts Receivable department. The specialist will gather data from invoice scrubs, determine the legitimacy of service events, calculate true monetary loss, and coordinate with internal leadership and external providers to resolve billing discrepancies.

Duties and Responsibilities:

* Review all invoice and dispute records sent over by the Accounts Receivable department.
* Monitor the nsdinv inbox, gather invoice scrub information, and accurately add it to tracking spreadsheets by logging the Producer Code, Total Line Items, and Total Invoice Amount.
* Collaborate with the invoice team to ensure incoming information is divided evenly among team members for review.
* Audit service events, specifically identifying and investigating "Multi VIN Events" (a single VIN with multiple services in the same month) to determine if they were legitimate services or duplicates.
* Accurately designate services as "Billable" or "Credit" using Y/N indicators in system notes.
* Categorize all non-billable credit calls into one of three distinct breakouts to accurately calculate the company's true monetary loss:+ Voided:
Invalidated or cancelled services.+ Disputing:
Services requiring further investigation.* + NO BILL:
Calls where the provider is legitimately owed and paid, but the dispatch nature prevents billing the client (determined on a case-by-case basis per the client's contract).
* Send targeted dispute emails requesting proof of service or demanding a refund for amounts NSD is unable to bill.
* Utilize departmental calculators to finalize investigations and break down the ratio of billing to credits.
* Obtain the required email of approval from the department head before returning finalized audits to the Accounts Receivable department.
** Education and

Work Experience:

*** High School Diploma, some college preferred
* 1-3 years accounts receivable and general accounting experience *(or equivalent auditing/data entry experience)
*** Knowledge and

Skills:

** To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
* Proficiency with Excel and Outlook
* Must be able to work "hands-on" in a fast-paced, dynamic team-oriented environment
* Excellent verbal and written communication skills and able to collaborate with others across the organization
* Strong analytical and problem-solving skills
* Excellent interpersonal skills
* Ability to multi-task, follow up, and meet deadlines
* Strong attention to detail
* Ability to identify discrepancies and take initiative to research variances and correct
** Hours

Required:

*** 8:30 am - 5:00 pm (occasional evenings and weekends may be required)
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