Student Accounts Representative

Student Accounts Representatives make sure the University bills and collects revenue for tuition and fees charged to students.

This role includes handling cash, drafting balance letters, approving refunds, auditing invoices, and preparing journal entries.

• Monitor and respond to student and staff calls and emails promptly and accurately.
• Provide cashier window coverage and accept student payments.
• Review and approve student refunds.
• Audit and enter third‑party invoices for the Campus Centers.
• Review tuition adjustments for accuracy following enrollment changes.
• Prepare and send student balance letters.
• Prepare and execute journal entries as needed for student fees.
• Audit receivables and follow up as appropriate.
• Meet weekly deadlines.
• Perform additional duties as assigned.

• High‑school degree or GED required; bachelor’s degree in a business‑related field preferred and may be accepted in lieu of direct work experience.
• 1–3 years of experience in cash handling, customer service, and accounting.
• Strong team‑building skills and ability to work with a diverse range of colleagues.
• Excellent problem‑solving abilities, high accuracy, and attention to detail.
• Professionalism and a positive demeanor under pressure.
• Proficiency with Microsoft Office (Word, Excel, Outlook), databases, digital telecommunication, CRM, and online technologies.
• Ability to work in a virtual environment as well as an accounting office environment.
• Willingness to work flexible and extended hours when needed.

Individuals should be able to sit for long periods of time at a computer.

• Health insurance
• Dental insurance
• Life insurance
• Retirement plan
• Paid time off
• Paid undergraduate tuition for employees and dependents

Park University is an equal‑opportunity employer and encourages applications from women and minorities.