Accounts Receivable Coordinator

• Base Pay $52,000.00 - $60,000.00 / Year
• Employee Type Full Time

• Name Jeannette Page, Director of Finance

Bermuda Village is seeking a detail-oriented and customer-focused Accounts Receivable Coordinator to join our Finance team. This position is responsible for ensuring the accuracy of resident billing, managing accounts receivable, administering third-party insurance billing, and providing exceptional customer service to residents and their families. The ideal candidate is organized, analytical, and committed to delivering accurate financial services while maintaining a compassionate, resident-centered approach.

• Manage resident census activities by reconciling daily, weekly, and monthly census information with Nursing and Admissions to ensure accurate billing and resident account records.
• Prepare, review, and process resident billing, including monthly invoices, new admissions, discharge billing, account adjustments, and required financial reports.
• Administer all third-party insurance billing, including preparing and submitting claims, coordinating required documentation, monitoring claim status, resolving billing issues, and following up to ensure timely reimbursement.
• Serve as the primary point of contact for residents, families, and responsible parties by explaining billing statements, resolving account inquiries, and providing supporting documentation.
• Manage accounts receivable and collection activities, including monitoring delinquent accounts, preparing collection correspondence, participating in financial review meetings, and ensuring compliance with applicable state and federal collection regulations.
• Maintain accurate financial records by reconciling petty cash, safeguarding confidential resident and financial information, and ensuring compliance with HIPAA and organizational policies.
• Collaborate effectively with Nursing, Admissions, Finance, and other departments to ensure accurate resident financial records and timely billing.
• Perform additional billing, accounting, and administrative duties as assigned while providing exceptional customer service and supporting the Finance team.

• High school diploma or GED required.
• Two (2) to four (4) years of experience in medical billing, healthcare accounts receivable, collections, or a related financial role.
• Working knowledge of medical billing and collection practices.
• Strong organizational skills with exceptional attention to detail.
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to understand and follow written and verbal instructions.
• Proficiency with Microsoft Office, particularly Excel, Word, and Outlook.
• Ability to perform diversified clerical duties and basic accounting procedures.
• Strong analytical and problem-solving skills.
• Ability to prioritize multiple assignments and consistently meet deadlines.
• Ability to communicate effectively with residents, families, coworkers, and outside agencies.
• Ability to work independently while contributing to a collaborative team environment.

• Excellent written and oral communication skills.
• Associate degree in Business, Accounting, Healthcare Administration, or a related field Knowledge of medical billing terminology.
• Experience with third-party insurance billing and Long-Term Care (LTC) insurance claims.
• Experience using Point Click Care  (PCC) or comparable healthcare billing software in a long-term care, skilled nursing, or senior living environment.
• Commitment to excellence and high standards.

At Bermuda Village, we believe our employees are essential to delivering exceptional service to our residents. We foster a culture of integrity, compassion, teamwork, and excellence, providing a supportive work environment where employees are encouraged to grow professionally while making a meaningful difference in the lives of those we serve.

• Paid Time Off with rollover*
• Short-Term/Long-Term Disability Insurance;
  Variety of Supplemental Insurances Available*
• 401K Retirement Savings
• Company Paid Life Insurance*
• CNA Class Tuition Reimbursement
• Employee Assistance Program*

* Some benefits may only be eligible to full-time team members.

If you are an organized, service-oriented professional with experience in healthcare billing and a passion for helping others, we encourage you to apply today and become part of the Bermuda Village team.