Accounts Receivable Manager

Own the full order-to-cash cycle across EMEA and North America — from invoicing and credit control through cash application,bank reconciliation and month-end AR close.

We are seeking a commercially astute, detail-driven Accounts Receivable Manager to own the full order-to-cash cycle for our EMEA and North America entities. This is a hands-on individual contributor role responsible for converting signed client commitments into accurate invoices and collected cash.

• Identify all IOs, SOWs and contracts due for billing using Customer Success tracking systems.
• Confirm the correct legal entity, billing contact, PO requirements, currency and payment terms.
• Test-check billing requirements and flag inconsistencies.
• Resolve queries with Customer Success and Sales teams.
• Issue accurate, timely invoices with correct PO, amounts, taxes and remittance details.
• Route invoices through the appropriate channels, including accounting software, procurement portals and government e-invoicing portals.
• Track submissions through to customer acceptance and resolve rejections.
• Log every invoice in the credit control tracker.

• Own end-to-end credit control from onboarding through final demand.
• Complete vendor onboarding forms and supplier registration requests.
• Identify and resolve disputes early to protect account health.
• Recommend third-party collection or legal action when necessary.
• Allocate customer receipts to invoices daily across multiple currencies.
• Complete daily bank reconciliations for all EMEA and North America accounts.
• Provide daily visibility of cash received and expected receipts.

• Ensure invoices meet local statutory and indirect tax requirements.
• Maintain strong order-to-cash controls aligned with company policy.
• Maintain a complete, auditable trail from each IO through delivery evidence tothe revenue recognized.
• Support internal and external audits and statutory filings.

• Prepare and post month-end AR journals, including accruals and FXrevaluations.
• Deliver the AR close within the agreed timeline.

• Standardize AR and billing processes across EMEA and North America.
• Implement automation across IO review, invoicing and collections.
• Optimize ERP/accounting tools, including Xero, Net Suite and Zoho.
• Support system upgrades and data governance initiatives.

• Part- or fully-qualified accountant (CA, ACCA, CIMA) strongly preferred.
• 8+ years in accounts receivable, billing and credit control with order-to-cash ownership.
• Experience with multi-currency invoicing across multiple countries and entities.
• Hands-on experience with client procurement portals and government e-invoicing regimes.
• Experience in multinational, fast-growing or shared-services environments preferred.
• Working knowledge of international indirect tax (VAT, sales tax, withholding).
• Sound management accounting skills for accruals, prepayments and deferred revenue.
• Proficient in ERP/accounting systems and advanced Excel.
• Comfortable working with trackers and delivery data.

• Self-starter capable of owning a region’s order-to-cash cycle independently.
• Strong stakeholder management; able to constructively challenge Sales and Customer Success.
• Exceptional attention to detail with a test-and-check mindset.
• Strong analytical and problem-solving abilities.
• Clear written and verbal English for client-facing collections correspondence.
• Highly organized in maintaining trackers and audit trails.
• Effective across EMEA and North America time zones in a fast-paced environment.
• B2B demand generation, media, advertising or SaaS billing experience against insertion orders is a plus.
• Exposure to US GAAP and/or IFRS, including revenue recognition, is a plus.
• Process transformation or system implementation experience in order-to-cash functions is a plus.