School of Education Support Coordinator

Administrative Support Coordinator II

Hiring Range: $4,367 - $4,454 per month. Job no: 554328;
Work type:
Staff;

Location:

Channel Islands;
Categories:
Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location).

Coordinates and leads a range of projects providing administrative support for the day-to-day operations for the Dean, and Teacher Education and Educational Foundations Departments. Consistently maintains the highest standards of customer service for internal and external constituents by exemplifying collegiality, inclusivity, respect, efficiency, and accuracy. Processes a high volume of email, telephone calls, and walk‑in visitors with professionalism, discretion, and confidentiality.

Supports the School of Education staff by maintaining awareness of operational needs and works collaboratively with other staff members, providing backup as needed. Develops and implements standard operating procedures and practices, makes recommendations to resolve administrative problems and improve operational efficiency across all departments. Provides onboarding, training, and lead work direction for the School of Education and departmental student assistants.

Assists with reports in support of accreditation, assessment, program review, grants, and School of Education accomplishments. Assists Dean with scheduling and School and community meetings and events.

Provides administrative support to the Teacher Education and Educational Foundations department and programs, including maintaining office inventory and procuring supplies such as educational materials, office supplies, and other resources through requisitions or procurement card purchases; preparing appropriate documentation for business activities and events; submitting printing requests as needed; and coordinating office/classroom access and guest lecturer hospitality. Logistical and administrative support for department recruitment and assessment, and other department functions.

Assists Teacher Education and Educational Foundations faculty with daily needs such as printing, supply acquisition, office/classroom access, guest lecturer hospitality, etc. Provides operational support for the assessment platform, such as entering and maintaining forms and works with the assessment analyst to provide information for departmental Commission on Teacher Credentialing accreditation reports. Supports data entry into various student records and tracking systems.

Collects syllabi to ensure compliance with relevant policies and maintain the syllabi archive. Prepares reports, forms, letters, memos, surveys, and other documents. Processes work orders for maintenance, key, and building access code requests. Supports the faculty search processes and assists with the onboarding of new faculty and staff. Creates and maintains archives for electronic records and files and submits to the unit archives.

Submits information technology (IT) tickets and assists with troubleshooting office technology and systems. Maintains an inventory of computer/tech assets, ensuring that all software on computers remains up to date.

Responsible for remaining current with administrative policies and procedures by attending relevant meetings and training for job‑related responsibilities. Serves on committees, task forces, and other groups as assigned. Performs other related duties as assigned in support of the School of Education.

Education: High school diploma, technical/vocational program, or their equivalents combined with several years of related office work experience.

Knowledge, Skills, & Abilities: Ability to work professionally and collaboratively with a diverse population of faculty, staff, administrators, students, and other internal and external constituents. Ability to respond to a high volume of walk‑in, telephone, and email inquiries on a daily basis with professionalism, discretion, and confidentiality. Ability to work independently…