Support Service – Homeland Security & Emergency Operations

SUPPORT SERVICE 2 – HOMELAND SECURITY & EMERGENCY OPERATIONS

SS2 – HMLD SEC/EMER OPS

Title: Support Service 2 – Homeland Security & Emergency Operations

Department: Homeland Security & Emergency Operations

Reports To: Assistant Director of Homeland Security & Emergency Operations

Pay Plan: 75 hours per pay period

Type: Full Time

FLSA: Non Exempt

Emergency Classification: Class I

The Support Service 2 is under direct supervision but must be able to make independent decisions based on department policies and procedures. They are responsible for providing clerical and administrative support to the department’s services and all program administration. Work is performed under the regular supervision of the Director, Deputy Director and the Emergency Management Coordinator.

Essential duties are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. The omission of specific statements or duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

• Assist in the establishment and maintenance of the Emergency Operations Center (EOC) in order to ensure a state of readiness.
• Re-Entry – Responsible for tracking & issuing placards, maintaining database and ordering placarding supplies.
• Review, track and maintain database for Home Health Plans and Day Care Plans.
• Assist with updating and proofing EOC manuals and policies.
• Coordinate, participate and assist with training STP employees and outside agencies.
• Assist with monitoring all departmental budgets and purchase orders.
• Maintain office by organizing office operations, reviewing and approving supply requisitions; assigning and monitoring clerical functions. May include reviewing for completeness and accuracy all monthly invoices.
• Maintain internal quality control measures, accumulate data, prepare payment requests, purchase orders, special reports and presentations.
• Assist as a constituent liaison to resolve complex issues.
• Familiar with the Parish's radio communications system, including the operation, interoperability, and operation of base stations, repeaters, mobiles, portables and interoperable equipment.
• Assist in monitoring all departmental revenues and expenditures.
• May need to maintain and monitor all departmental contracts; including office equipment maintenance.
• May supervise clerical workers/employees and oversee training for office personnel.
• Assist in the crafting of After Action Report (AAR) in relation to exercises and/or actual incidents.
• Responsible for coordinating travel arrangements and event planning.
• As assigned, attend meetings, briefings, training sessions, and seminars.
• Coordinate outreach programs and training activities associated with Emergency Management.
• Be familiar with the Local Emergency Planning Committee (LEPC) and provide administrative assistance for the LEPC.
• Assist in the evaluation of and establishment of policies and procedures relating to Emergency Management and Emergency Communications.
• Track department equipment using asset tracking software.
• Regular, consistent attendance is required.
• Any other duties as assigned – including duties of a Support Service 1.

Basic knowledge of emergency services, including organization, staffing, financing, equipment management and maintenance, records and reports. Basic knowledge of the laws and regulations relating to emergency operations. Ability to assist in planning, exercise design and establishment of the EOC. Ability to implement critical thinking skills to solve complex situations. Basic knowledge of EOC operations and provide insight into suggested operational changes.

Ability to work with others creating satisfactory working relationships with fellow workers, volunteers, and the public during emergency and non-emergency situations, able to operate basic office equipment, office computer, and other special equipment needed for the position.

The incumbent works in a typical office environment, but can be required to work outdoors in harsh…