Risk Coordinator

We're building a world of health around every individual—shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger—helping to simplify health care one person, one family and one community at a time.

The Risk Coordinator supports the general liability claims process by helping claims examiners conduct timely investigations, preserve evidence, and set up claims with the third‑party administrator (TPA). This role ensures examiners have the complete and accurate information needed to investigate claims and reduce exposure.

• Initiate new claims and establish claim files
• Preserve time‑sensitive evidence promptly
• Respond to diaries and obtain required documentation
• Provide key claim materials, including video, leases, service records, store data, contracts, and COIs
• Partner with internal teams and stores to resolve gaps and ensure timely delivery of claim supports.
• Manage the general mailbox and route claim materials to files and examiners
• Maintain accurate, complete claim documentation
• Download, validate, and preserve surveillance and dashcam footage.
• Review potential third‑party exposure and support landlord/vendor tenders.
• Ensure contracts and COIs are available to support risk transfer
• Coordinate gift card activation requests and communicate status to examiners.

• Proficient in Microsoft applications with a proven ability to learn new software programs and systems as required.

• Strong analytical, organizational, and communication skills for claims support.
• Exhibits strong customer service capabilities and professional conduct in providing support to internal and external partners.

• High School Degree or equivalent

40

Full time

The typical pay range for this role is:

$17.00 - $34.15

This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above.

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.