Administrative Assistant III

Job Description

The Administration Assistant III will provide strategic, high-level administrative and operational support to the Executive and team. This role also supports cross-LOB and enterprise work including partnerships with leadership teams, senior stakeholders, and employee networks – specifically HOLA, by preparing materials and ensuring alignment of key deliverables. The AA III will play a critical role in enabling the Executive to lead effectively, removing friction from day-to-day operations and ensuring high-quality execution across all responsibilities.

This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

• Communicates with executives and line management to gather and convey relevant information
• Answers manager's phone line, documenting accurate messages, and handling calls with appropriate judgment
• Manages the calendar of multiple executives proactively, effectively resolving conflicts that arise in a professional manner
• Arranges and handles details related to travel arrangements, expense reports, meetings, and appointments
• Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
• Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems

• 3 – 5 years administrative support
• Experience in a fast-paced environment
• Experience coordinating across organizations and lines-of-business

• Home Lending understanding
• 1-2 years business support
• 1 year project management

• Administrative Services
• Attention to Detail
• Customer and Client Focus
• Planning
• Prioritization
• Adaptability
• Collaboration
• Event Planning
• Office Administration
• Problem Solving
• Facilities Management
• Oral Communications
• Recording/Organizing Information
• Research
• Written Communications

1st shift (United States of America)

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