Undergraduate Education Coordinator

Apply now Job no: 555598
Work type: Staff
Location: San José

The Undergraduate Education Coordinator provides comprehensive administrative and operational support to the Undergraduate Education unit, including coordination of academic internships and student petitions. This role manages front‑line communications, office operations, and key processes while ensuring accurate application of academic policies and procedures.

• Serve as the primary front‑line contact, responding to inquiries and providing accurate information to students, faculty, and staff
• Coordinate office operations, including scheduling, calendar management, and conference room logistics
• Process and manage student petitions, including tracking, communication, and documentation of outcomes
• Administer academic internship processes, including reviewing proposals, managing agreements, and maintaining databases
• Maintain and update department websites and digital content
• Support data management, reporting, and record‑keeping activities
• Coordinate and support events and programs, including logistical planning and execution
• Apply and interpret academic policies and procedures to ensure compliance and accuracy
• Collaborate with campus partners and departments to support program operations and services

• Strong customer service and interpersonal skills with the ability to communicate effectively across diverse groups
• Ability to manage multiple priorities and perform accurately in a detail‑oriented environment
• Knowledge of administrative practices, office coordination, and records management
• Ability to interpret and apply academic policies, procedures, and regulations
• Strong written and verbal communication skills, including business writing and correspondence
• Ability to handle sensitive information with confidentiality and professionalism
• Problem‑solving skills with the ability to analyze and resolve operational issues
• Proficiency in office technologies and systems, including databases, web platforms, and productivity tools
• Ability to work independently and collaboratively within a team environment

• Completion of a high school program, technical/vocational program, or their equivalents
• Three years of related office work experience

• Experience with computer skills and working knowledge of common software suites (Microsoft, Google, and Adobe), along with data entry and web content management systems
• Experience in organizing and maintaining records and data on special projects
• Experience with student support (e.g., class scheduling, records and enrollment, and familiarity with curriculum)
• Experience using People Soft Student Administration
• Experience with customer service, office administration and project management, social media, and event coordination

Classification:
Administrative Support Coordinator II
Anticipated Hiring Range: $4,634 per month - $4,918 per month (Step 4 – Step
7)
CSU Salary Range: $4,367 per month - $6,362 per month (Step 1 – Step 20)

San José State University offers employees a comprehensive benefits package typically worth 30‑35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Satisfactory completion of a background check (including a criminal records check) is required for employment. The standard background check includes a criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. Evidence of required degrees or certifications will be required at time of hire.

San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities.

Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self‑disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.