Housing Receptionist

JOB TITLE: Secretary/Receptionist

DEPARTMENT: Housing

REPORTS TO: Housing Director

SALARY RANGE: $ 18.00 - $18.54/hr doe

POSITION TYPE: Permanent / Full-time / Non-exempt

• Greets the public with courtesy and respect and answers phones
• Ensure quality service to the community and membership
• Directs visitors to appropriate staff person
• Take accurate messages and deliver to appropriate staff or Advisory Board Members.
• Maintains logs for visitor sign-in, mail, and phone calls.
• Accepts monthly payments from homebuyer/rental tenants, issues receipts, and enters data
• Prepares homebuyer and rental tenant monthly statements and mails
• Responsible for all payments received until forwarded to the Tribal accounting office.
• Scans documents, send and receive faxes.
• Responsible for incoming/outgoing correspondence including date stamping, applying postage, maintaining logs, and distributing mail to appropriate departments
• Distribute pamphlets, newsletters, employment and housing applications, and other pertinent information to the public
• Support community service by delivering high quality technical support and training for the Housing Resource Center
• Maintain an adequate supply of office forms including leave slips, travel requests, purchase orders, and other required forms and keep readily available for staff
• Receives/processes work orders - forwards approved work orders to maintenance department. Close work orders upon completion.
• Monitor inventory of office and cleaning supplies and replenish as needed.
• Prepares purchase orders for Housing Director’s signature.
• Prepare correspondence, maintain office-filing systems, make copies, and distribute interoffice memorandums.
• Assist with new development oversight
• Assist with NAHASDA, USDA and other grants
• Assist with annual reporting
• Request wage surveys from HUD and Tribe to ensure proper payment by contractors
• Provide office coverage for absent staff (cross-training)
• Responsible for maintaining key lock box for Housing Department keys
• Other duties as assigned by the Housing Director

• Must pass a pre-employment drug test and criminal background check
• Comply with Drug-Free Workplace Policy
• High School diploma or GED equivalent; at least 2 years of clerical experience in a similar position.
• Proficient in computer applications (Microsoft Word, Excel, Publisher) and operating various office machines
• Must type a minimum of 40 words per minute
• Must be reliable and dependable
• Must be able to sit for long periods of time
• Have excellent letter and report writing skills
• Must be able to maintain confidential information
• Skill in written and oral communication - must be able to generate office correspondence
• Requires excellent organization and communication skills
• Must have a positive attitude, be a team player with ability to treat people cordially
• Ability to fulfill job responsibilities independent of close supervision
• Must have and maintain a valid driver’s license and be insurable.
• Ability to travel for training and/or other business
• Some overnight travel may be required