Office Receptionist

The Office Receptionist is the first point of contact for our guests, whether by phone, email, or in person. You are responsible for creating a positive and welcoming environment and tending to the needs of our buyers and sellers when picking up or dropping off items for auction.

• High school diploma or equivalent
• Some office experience preferred

• Greet persons entering the establishment, determine the nature and purpose of their visit, and direct or escort them to specific destinations
• Operate the telephone to answer, screen, or forward calls
• Utilize electronic mail and messaging systems to communicate with customers and other employees
• Accept payment from customers via cash, check, or credit card
• Keep the reception area tidy and stocked with necessary supplies and advertising materials
• Monitor inventory of all office supplies and request ordering for items that need replenishing
• Perform administrative support tasks such as proofreading, transcribing handwritten information, and working with pay records, invoices, and other documents
• Sort and distribute mail and deliveries
• Assist in the coordination of inventory transfers between locations
• Review and categorize photos for upcoming auctions
• Leverage modern technology and AI-assisted tools to streamline administrative tasks, communication, and customer service workflows
• Travel to off-site auctions as needed
• Other duties as required and assigned

• Cash handling
• Critical thinking
• Active listening
• Customer service
• Time management
• Proficient with modern technology and AI-assisted tools to support administrative, scheduling, and customer service workflows

• Sit at a desk for the majority of the day
• Occasional standing, walking, crouching, and climbing
• Occasional lifting of items weighing up to 25 pounds
• May involve periodic outdoor responsibilities and exposure to varying weather and environmental conditions
• May work near moving mechanical parts and explosives