Dispatcher​/Communications Assistant

C&S Employment Solutions is seeking a Part-time Dispatcher/Communications Assistant to support scheduling and coordination for client worksites. In this role, you will receive and route calls, maintain dispatch logs, update schedules, and communicate clearly with field staff, clients, and internal teams. You will monitor activity, document incidents, and respond quickly to schedule changes or urgent requests. The ideal candidate is detail-oriented, organized, comfortable with computers, and able to multitask in a fast-paced, people-centered environment while delivering professional, courteous service on every interaction.

Responsibilities

• Answer and route incoming calls from clients and field staff
• Create, update, and maintain daily dispatch schedules and logs
• Communicate assignment details and changes to workers and clients
• Monitor job status and document incidents or schedule changes
• Use dispatch and office software to track activity and updates
• Provide courteous, professional customer service on every interaction
• Coordinate with recruiters and account managers on staffing needs
• Escalate urgent issues or service disruptions to supervisors promptly
• Maintain accurate records and follow confidentiality standards
• Support general administrative tasks as needed

Required Skills

• Dispatching software
• Call handling systems
• Scheduling tools
• Data entry
• MS Office or Google Workspace
• Incident documentation
• Radio/phone communication protocols
• Time management
• Customer service
• Basic reporting