Claims Assistant

• Provides administrative and operational support to the Claims team.
• Ensures timely and accurate processing of claim-related documentation.
• Completes all assigned claim tasks within five (5) business days.
• Assists with processing and tracking documentation related to claim activities.
• Manages incoming and outgoing mail, including certified mail.
• Logs all hearing notices received into the litigation calendar and log.
• Completes tracker forms for non-cashed checks within required time frames.
• Provides phone coverage shared among Claims Assistants.

• High school diploma required;
  Associate's or Bachelor's degree preferred.
• 1–3 years of administrative or claims support experience (insurance environment preferred).
• Knowledge of workers' compensation processes and regulatory requirements across multiple jurisdictions is a plus.
• Strong organizational skills and ability to manage jurisdiction-specific deadlines across a multi-state caseload.

Demonstrates strong organizational skills and the ability to manage jurisdiction-specific deadlines in a multi-state claims environment. Proficient in processing claim-related documentation and providing administrative support within an insurance context.

• Claims Support Experience
• Workers' Compensation Knowledge
• Organizational Skills
• Documentation Processing
• Multi-State Caseload Management

• Claims Processing
• Documentation Tracking
• Mail Management
• Hearing Notice Logging
• Tracker Form Completion

• Strong Organizational Skills
• Ability to Meet Deadlines
• Phone Coverage Support

• High School Diploma
• Associate's Degree
• Bachelor's Degree

• Insurance Environment
• Regulatory Requirements
• Workers' Compensation Processes
• Claims Team Support